- SkyWest Airlines (Lynchburg, VA)
- …while performing a variety of tasks including but not limited to ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, ... resolving customer concerns, and more. As a SkyWest employee you'll enjoy a variety of benefits such as worldwide flight benefits for you and your family, shift trade flexibility, 401(k) match, profit sharing, working in a great team atmosphere, and the… more
- Leidos (Norfolk, VA)
- …+ Prepare for, lead, and follow-up on technical training sessions + Track agent performance + Assist Supervisor with ticket analysis + Research mishandled tickets ... metrics + Assist and train SvD agents + Provide environment for continued agent development + Communicate effectively with peers and complimentary support groups for… more
- Public Consulting Group (Richmond, VA)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... technician. + Record, track, and document the Incidents and requests in the ticketing tool. Ensure all successful and unsuccessful decisions made, and actions taken,… more