• Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    …to the correct IT support group. + Track issues using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin client ... hardware. + Support peripheral devices (Printers, Smartphones, Scanners etc.). + Using BPA and industry standards, follow complex procedures, updating procedures as necessary. + Understand the IT working environment sufficiently to explain technical issues to… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Airport Agent - VCT

    SkyWest Airlines (Victoria, TX)
    …while performing a variety of tasks including but not limited to ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, ... in a great team atmosphere, and the potential to advance within the company . **Responsibilities** + Load/unload customer luggage, airfreight, and company mail… more
    SkyWest Airlines (10/05/25)
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  • Service Desk Analyst - SME (Team Lead)

    GovCIO (Austin, TX)
    …communications to staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support groups to establish relationships, ... Experience managing remote staff + Experience with ServiceNow or similar ticketing systems + Experience troubleshooting Windows 11, Microsoft 365, computer hardware… more
    GovCIO (09/20/25)
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  • Tier 2 Cloud Support

    Applied Research Associates, Inc. (San Antonio, TX)
    …growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions to problems ... containment as needed. 5. Maintain accurate and detailed documentation within ticketing systems (eg, Jira, ServiceNow), ensuring traceability and knowledge sharing.… more
    Applied Research Associates, Inc. (09/13/25)
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  • ARC Specialist, Chase Travel

    JPMorgan Chase (Houston, TX)
    …with FROSCH, where we offer more than just a job. As a full-time ARC/IAR Agent , you will join our esteemed team of accounting professionals. We are looking for ... and TRAMS systems to maintain consistency and accuracy in ticketing information. + Reviewing and reconciling the Airline Reporting...a high value on diversity and inclusion at our company . We do not discriminate on the basis of… more
    JPMorgan Chase (09/04/25)
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