- Wells Fargo (West Des Moines, IA)
- **About this role:** Wells Fargo is seeking a highly skilled, customer-focused Service Desk Agent to provide front-line phone and chat IT support for the Wealth and ... the initial contact for IT issues via phone, chat, other channels or ticketing system. o Provide prompt, professional, and empathetic support to business users with… more
- TEKsystems (West Des Moines, IA)
- Description looking to bring on a Tech Support Agent to support the internal employees via inbound phone calls. Agents will be trained on the internal tools, ... systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees...to search for known solutions and implement work arounds. Agent must be able to follow directions and be… more