- Cayuse Holdings (Sacramento, CA)
- **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay ... Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer service solutions adhering to established company and project quality and productivity… more
- University of Southern California (Los Angeles, CA)
- The Service Desk Agent I is responsible for supporting the end user community at the Keck Medicine of USC hospitals and clinic locations. This position will provide ... support for all users experiencing problems with the clinical...technical staff. + Creating and updating tickets via Footprints ticketing system according to specified priority levels. Follows USC… more
- Pacific Aviation (San Francisco, CA)
- …Be part of a high-performing team managing the entire passenger experience, from ticketing to boarding. Each day brings new challenges and exciting interactions. 2. ... team through potlucks, happy hours, and personalized appreciation programs. 6. Comprehensive Support : + Benefit from a discounted BART Clipper card or employee… more
- Cognizant (San Francisco, CA)
- …GenAI agent assist. + Understanding of hardware fundamentals, remote support , and compliance monitoring. + Interest in AI/ML, automation, and cloud operations ... **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This… more
- SAIC (San Diego, CA)
- **Description** SAIC is seeking a Junior TACNET ISEA **Network Engineer** (Fleet Support ) **ONSITE in San Diego, CA** . This role will support the Tactical ... Networks (TACNET) Capabilities Based In Service Engineering Agent (CB-ISEA). TACNET CB-ISEA supports the sustainment and modernization of Automated Digital Network… more
- Public Consulting Group (Sacramento, CA)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed… more
- Rubrik (Sacramento, CA)
- …enablement content and delivery of enablement to MSP partners. You will also support strategic presales opportunities into existing and net new large global MSPs ... for typical customer and MSP use cases. Presales & Solution Architecture + Support strategic sales and partner opportunities that rely on new or enhanced services:… more
- NBC Universal (Universal City, CA)
- …Skills in software Development Lifecycle (SDLC and ITIL) deliverables and processes. + Ticketing / customer support management system (CSM) experience (eg, Jira, ... your business engagement team partners, delivering improved value to the business they support and bringing the right resources together to mitigate issues in the… more
- PagerDuty (San Francisco, CA)
- …requirements..Expertise in statistical analysis, data modeling, and visualization techniques.Experience as an agent in an HR support ticketing system, as ... role._ **How we work** Our values (https://careers.pagerduty.com/#values) guide how we support customers, collaborate with colleagues, develop products, and foster a… more
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