- Cayuse Holdings (Tallahassee, FL)
- **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay ... Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer service solutions adhering to established company and project quality and productivity… more
- Cognizant (Tampa, FL)
- …GenAI agent assist. + Understanding of hardware fundamentals, remote support , and compliance monitoring. + Interest in AI/ML, automation, and cloud operations ... **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This… more
- Validity (Tampa, FL)
- …skills. Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with the ... About the Role As a Manager of Customer Support at Validity, you will be responsible for...will be responsible for ensuring Validity provides a best-in-class support experience. You will leverage your previous success in… more
- Public Consulting Group (Tallahassee, FL)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed… more
- Rubrik (Tallahassee, FL)
- …enablement content and delivery of enablement to MSP partners. You will also support strategic presales opportunities into existing and net new large global MSPs ... for typical customer and MSP use cases. Presales & Solution Architecture + Support strategic sales and partner opportunities that rely on new or enhanced services:… more
- PagerDuty (Tallahassee, FL)
- …requirements..Expertise in statistical analysis, data modeling, and visualization techniques.Experience as an agent in an HR support ticketing system, as ... role._ **How we work** Our values (https://careers.pagerduty.com/#values) guide how we support customers, collaborate with colleagues, develop products, and foster a… more