- Public Consulting Group (Richmond, VA)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed… more
- General Dynamics Information Technology (Norfolk, VA)
- …**Public Trust/Other Required:** None **Job Family:** Field Service and Support **Skills:** End User Support ,Field Service Engineering,Network Administration ... theories and write reports to outline issues and solutions. + Provide IT support throughout area of responsibility + Utilize ServiceNow for change management, … more
- Leidos (Lorton, VA)
- …your experience helping the Homeland Enterprise Information Technology Secure Services & Support (HEITS) Program contracted mission.In this mission we support ... maintain Tenable platforms (Tenable.sc, Nessus, Nessus Agents, connectors) to support continuous vulnerability scanning. + Develop and maintain scanning policies,… more
- Rubrik (Richmond, VA)
- …enablement content and delivery of enablement to MSP partners. You will also support strategic presales opportunities into existing and net new large global MSPs ... for typical customer and MSP use cases. Presales & Solution Architecture + Support strategic sales and partner opportunities that rely on new or enhanced services:… more
- Steampunk (Mclean, VA)
- …Service Desk Technician** to work with the Chief Information Officer Team to support the internal IT infrastructure and personnel IT technology requirements as the ... and procedures **Qualifications** **Required:** + Experience with help desk support activities and/or Windows/MacOS desktop troubleshooting andconfigurations + Ability… more
- PagerDuty (Richmond, VA)
- …requirements..Expertise in statistical analysis, data modeling, and visualization techniques.Experience as an agent in an HR support ticketing system, as ... role._ **How we work** Our values (https://careers.pagerduty.com/#values) guide how we support customers, collaborate with colleagues, develop products, and foster a… more