• Technical Operations Center Service Desk…

    CACI International (Arlington, VA)
    …of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service Desk which ... Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full...via multiple channels, including phone, web chat, email, and ticketing . * Demonstrate sound customer service and telephone etiquette… more
    CACI International (05/20/25)
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  • Senior Voice Engineer

    General Dynamics Information Technology (Arlington, VA)
    …(DISA ETM - NG) program at the Pentagon in Arlington, VA. This position will support the following shift schedule: Monday - Friday 8:00am - 4:30pm. Due to the nature ... Administrator Team member on 24x7 Operation and Maintenance Staff performing daily activities in support of the DoD Revision Ribbon AS LSC; with all its Core and… more
    General Dynamics Information Technology (07/11/25)
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  • Service Desk Tier I

    Insight Global (Richmond, VA)
    Job Description We are seeking Help Desk Agent Tier I to support the a Customer Care Center supporting a government client. This position serves as the first ... point of contact for IT support , providing 24x7x365 assistance to state employees and affiliated...Accurately log all incidents and service requests into the ticketing system. - Escalate unresolved issues to Tier 2/3… more
    Insight Global (07/12/25)
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