- University of Southern California (Los Angeles, CA)
- …to supervisor or technical staff. + Creating and updating tickets via Footprints ticketing system according to specified priority levels. Follows USC Health ... The Service Desk Agent I is responsible for supporting the end...problems with the clinical application software suite, various operating systems , business productivity software, network and wifi connectivity and… more
- Pacific Aviation (Los Angeles, CA)
- …If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)! At Pacific Aviation, we take pride in ... exceptional service to some of the world's finest airlines. As a Customer Service Agent , you'll play a crucial role in ensuring a smooth airport journey for… more
- NBC Universal (Universal City, CA)
- …Skills in software Development Lifecycle (SDLC and ITIL) deliverables and processes. + Ticketing / customer support management system (CSM) experience (eg, Jira, ... tools, governance, and OE frameworks. + Bachelor's degree in Computer Science, Information Systems , Management Information Systems , or similar. + 4+ years of… more
- PagerDuty (San Francisco, CA)
- …data modeling, and visualization techniques.Experience as an agent in an HR support ticketing system , as we use Jira for intake of most requests. The base ... not being directly responsible for final decisions + Familiarity with HRIS systems ,reporting tools and/or using AI or automation tools + Strong global knowledge… more
- Rubrik (Sacramento, CA)
- …& repositories used by Commercial Legal; (iii) managing Commercial Legal's front door ticketing system and engaging with the internal sales clients; (iv) ... and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments...clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic… more
- Rubrik (Sacramento, CA)
- …with customers' existing environments (hypervisors, storage, networking, identity, ticketing /ITSM, SIEM, etc.). Service Industrialization & Partner Enablement + ... within data protection, storage, or cloud infrastructure vendors, MSPs, or systems integrators. + Demonstrated experience designing and delivering complex backup,… more