• Ramp & Customer Service Agent

    Horizon Air (Santa Rosa, CA)
    …all designed to take you places. **Role Summary** The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions ... Assist guests with travel needs (eg, answering inquiries, baggage, ticketing , checking-in passengers and boarding flights) in a fast-paced...in the Life of a Horizon Air Customer Service Agent press play on the video above. If the… more
    Horizon Air (10/01/25)
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  • Airline Customer Service Agent

    Pacific Aviation (Los Angeles, CA)
    …If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)! At Pacific Aviation, we take pride in ... exceptional service to some of the world's finest airlines. As a Customer Service Agent , you'll play a crucial role in ensuring a smooth airport journey for… more
    Pacific Aviation (09/01/25)
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  • Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Sacramento, CA)
    …incident to the correct IT support group. + Track issues using an ITSM ticketing system . Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin ... environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls, voicemails, emails, and portal requests.… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Network Engineer Associate

    SAIC (San Diego, CA)
    …help desk procedures. + Log all help desk/networking monitoring interactions in HELIX ticketing system . + Redirect problems to appropriate resources. + Identify ... Information Exchange System (VIXS), and Wireless Reachback System (WRBS) Programs of Record information systems ....with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX or other Ticketing systems . + Strong Oral and written… more
    SAIC (09/24/25)
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  • Service Desk Analyst

    TEKsystems (Anaheim, CA)
    …skills. Ability to document work you do clearly and accurately in electronic ticketing system . Perform of additional routine duties as assigned. Teleworking ... IT Service Desk- Deskside Support Specialist I (Service Desk Agent ). Our Service Desk is the single point of...troubleshooting for end users, including answering how-to questions, providing system and network status, and supporting a wide variety… more
    TEKsystems (10/01/25)
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  • Service Desk Analyst - SME (Team Lead)

    GovCIO (Sacramento, CA)
    …+ Experience managing remote staff + Experience with ServiceNow or similar ticketing systems + Experience troubleshooting Windows 11, Microsoft 365, computer ... communications to staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support groups to establish relationships,… more
    GovCIO (09/20/25)
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