- Lilly (Indianapolis, IN)
- …to make life better for people around the world. **IT Service Desk Agent ** At Lilly, our commitment to a digital-first, automation-driven support model is ... deliver IT services. As **a Lilly IT Service Desk Agent ** you will be a key frontline contributor, resolving...troubleshooting steps and identify gaps in knowledge base content. ** Ticketing & Documentation** + Create and manage tickets in… more
- TEKsystems (Indianapolis, IN)
- …the queue of knowledge requests with the team and assist with matters ticketing and workflow improvements + Support management of legal knowledge subscriptions and ... project coordination and administrative skills + Experience with content management systems and documentation workflows + Excellent attention to detail and ability… more