- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service Desk which… more
- General Dynamics Information Technology (Arlington, VA)
- …Session Boarder Controller is highly desirable. + Also required to interface with Service Now ticketing system and escalate system issues to other team leads ... Ribbon AS LSC; with all its Core and Peripheral systems . + Administrator will be the on-site Subject Matter...to operate, maintain, update, and perform break-fix actions, trouble ticketing , reporting, and system interface with other… more
- Insight Global (Richmond, VA)
- …and application issues. - Accurately log all incidents and service requests into the ticketing system . - Escalate unresolved issues to Tier 2/3 support teams as ... Job Description We are seeking Help Desk Agent Tier I to support the a Customer...fast-paced, team-oriented environment. - Experience with ServiceNow or similar ticketing systems . - CompTIA A+, ITIL, or… more
- Teleperformance USA (Richmond, VA)
- …role requires communication and reporting via emails, messaging applications, work order ticketing systems , writing incident reports, etc.** + **Ability to read ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...compliance** + **Responsible for maintaining fire & life safety systems compliance** + **Responsible for compliance with company security… more
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