- Live Nation (Reston, VA)
- …team to deliver infrastructure, platform and database services for the Sports ticketing product(s) in our Global markets. partnering with product and software ... of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media… more
- Amazon (Herndon, VA)
- …in a Data Center environment. Manage assigned work and priorities through ticketing system and/or workflows. Provide status updates to Stakeholder via ticketing ... effort that has been assigned. All efforts need to be documented via ticketing system. Successful candidates must be comfortable working at heights, including on… more
- American Express Global Business Travel (Richmond, VA)
- …compliance, and sanctions. + Manage the end-to-end booking process through the ticketing and order fulfillment, either over the telephone, via messaging or via ... energy within the organization and always act according to company ethics, values, and Compliance guidelines. + In the...be knowledgeable of international fares, exchanges, refunds, scripts, and ticketing . + Manage and support your leaders and our… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …to the correct IT support group. + Track issues using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin client ... hardware. + Support peripheral devices (Printers, Smartphones, Scanners etc.). + Using BPA and industry standards, follow complex procedures, updating procedures as necessary. + Understand the IT working environment sufficiently to explain technical issues to… more
- Quality Technology Services, LLC (Richmond, VA)
- …the telephone, performing customer equipment installs, managing tickets within the ticketing system, communicating and escalating alerts and customer requests to ... may be assigned. + Applies learning, knowledge, skills, and company policies to a wide range of tasks pertaining...work. + Create and/or update tickets within the established ticketing system to address customer calls, data center facility,… more
- General Dynamics Information Technology (Arlington, VA)
- …required to operate, maintain, update, and perform break-fix actions, trouble ticketing , reporting, and system interface with other telephony switches, VTCs, & ... ACDs.** **Also required to interface with Service Now ticketing system and escalate system issues to other team leads and members when appropriate.** **Hands-on… more
- Insight Global (Richmond, VA)
- …application issues. - Accurately log all incidents and service requests into the ticketing system. - Escalate unresolved issues to Tier 2/3 support teams as ... - Support users with varying levels of technical expertise. We are a company committed to creating diverse and inclusive environments where people can bring their… more
- CVS Health (Richmond, VA)
- …passionate about transforming health care. As the nation's leading health solutions company , we reach millions of Americans through our local presence, digital ... (RCA) and corrective actions through closure. + Maintain accurate problem records in ticketing systems such as JIRA and ServiceNow. + Document problem timelines and… more
- Amazon (Manassas, VA)
- Description At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and ... be considered. Key job responsibilities - Manage work and priorities through ticketing system and workflows to complete customer requests and projects -… more
- House of Blues (Bristow, VA)
- …ARE WE? Live Nation Entertainment is the world's leading live entertainment company , comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live ... & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and...of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we… more