- Amazon (Herndon, VA)
- …to after-hours emergencies. . Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. . ... on job-related knowledge, skills, and experience. Amazon is a total compensation company . Dependent on the position offered, equity, sign-on payments, and other… more
- Palo Alto Networks (Reston, VA)
- …where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and ... steps, timely updates, and comprehensive closure summaries in the ticketing system + Conduct multi-vendor troubleshooting on complex customer engagements,… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …and DoD STIG implementation + Experience with ITSM platforms and enterprise ticketing tools + Previous involvement in change control or configuration processes + ... and business administration professionals. Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts… more
- Huntington Ingalls Industries (Fairfax, VA)
- …a network operations environment including help desk, customer communication, trouble ticketing , and issue resolution. * Experience with network and performance ... and business administration professionals. Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts… more
- CACI International (Arlington, VA)
- …of any network faults on the customer networks using the help desk ticketing software and tracking to completion. + Provide extensive troubleshooting and testing of ... of trust.** CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the… more
- Anthem Engineering (Chantilly, VA)
- …GitHub), CI/CD (preferably Jenkins), artifact management (preferably Nexus), ticketing (preferably Jira), and knowledge management (preferably Confluence) + ... us. We enjoy the closeness, directness, and efficiency of working in a small company environment Anthem Engineering is an EEO employer. We are committed to providing… more
- Anthem Engineering (Chantilly, VA)
- …GitHub), CI/CD (preferably Jenkins), artifact management (preferably Nexus), ticketing (preferably Jira), and knowledge management (preferably Confluence) + ... us. We enjoy the closeness, directness, and efficiency of working in a small company environment Anthem Engineering is an EEO employer. We are committed to providing… more
- Leidos (Chantilly, VA)
- …or materials, as needed. + Ensure adherence to all traffic laws, company policies, and safety standards. **Basic Qualifications** + TS/SCI w/Poly clearance is ... standard office software (eg, Microsoft Office) and customer support platforms or ticketing systems. + Ability to follow service procedures with attention to detail… more
- CACI International (Mclean, VA)
- …* Extensive knowledge of client communication and messaging systems (cables, ememos, ticketing systems etc.) * Knowledge of field communications * OCONUS Travel ... of trust.** CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the… more