- Amazon (Manassas, VA)
- Description At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and ... be considered. Key job responsibilities - Manage work and priorities through ticketing system and workflows to complete customer requests and projects -… more
- Clark Construction Group, LLC (Mclean, VA)
- …Provide Tier 1 technical support for internal employees across the business via ticketing system, email, and phone, focusing on issues related to core enterprise ... systems quickly and independently + Proficiency with an IT ticketing system (eg, ServiceNow, JIRA Service Desk, Zendesk) +...drug "fitness for duty" screening is required, and the company conducts random quarterly drug "fitness for duty" tests.… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …and effective resolution of technical issues. o Managing the help desk ticketing system and escalation processes. o Developing and implementing help desk policies ... and troubleshooting. * Experience with help desk software and ticketing systems. * Ability to analyze and improve help...benefit from our collective success and actively shape our company 's strategy and direction. Your work creates value. You'll… more
- Oracle (Richmond, VA)
- …Engineer to join our team building Oracle's groundbreaking, AI-powered centralized ticketing platform. In this role, you'll design and deliver solutions that ... shape the next generation of Oracle Cloud Infrastructure (OCI) Ticketing Platform. In this role, you will: + **Collaborate**...parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is… more
- Oracle (Richmond, VA)
- …Engineer to join our team developing Oracle's groundbreaking, AI-powered centralized ticketing platform. You'll use Java and Python on the backend, building ... **Develop and maintain** scalable, high-quality web applications for our AI-powered ticketing system (frontend and backend). + **Design and implement** intelligent… more
- Cayuse Holdings (Richmond, VA)
- …user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + ... Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification,...Long-Term Disability options + Basic Life and AD&D Insurance ( Company Provided) + Voluntary Life and AD&D options +… more
- Oracle (Ashburn, VA)
- …equipment. + Handle daily work through internal tooling systems such as JIRA ticketing and Confluence. + Documentation of activities and strict alignment to SOPs ... daily work through internal tooling systems such as JIRA ticketing and Confluence. + Documentation of activities and strict...parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is… more
- Robert Half Technology (Ashburn, VA)
- …with standards. * Review and manage service requests daily through the ticketing system to address installation and troubleshooting needs. * Perform fiber optic ... tools for documentation and data management. * Ability to manage ticketing systems and coordinate installation requests effectively. * Capability to supervise… more
- CACI International (Springfield, VA)
- …and access controls. * Document technical issues, solutions, and processes in ticketing systems and knowledge bases. **Qualifications:** _Required_ : * Must have an ... : * Scripting knowledge (PowerShell, Python, Bash, etc.) * Experience with ticketing systems (eg, ServiceNow, HelpNow, Jira, Confluence) * Exposure to ITIL practices… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and ensuring all shift personnel maintain familiarity with monitoring tools, ticketing systems, and escalation procedures. . Ensure compliance with security and ... techniques. . Hands-on experience with network monitoring tools and ticketing systems. . Excellent problem-solving and analytical skills to...+ Vision + AD&D + STD + LTD + Company paid Life Insurance + 401k with employer contribution… more