- GovCIO (Albany, NY)
- …multiple systems for files being received and processed successfully + Monitor ticketing system (ServiceNow) for requests to be worked on + Share information ... **Overview** GovCIO is hiring for a Senior Systems Administrator (Linux and Windows) to provide on-going...+ Minimum of one year of experience with ServiceNow ticketing system **Work hours:** Willingness and flexibility… more
- SUNY Geneseo (Geneseo, NY)
- …communication include: posting changes, down times, outages and problems, and using the online ticketing system to keep track of current problems. + Maintain and ... Endpoint Systems Analyst Bookmark this Posting Print Preview |...third party support resources to resolve problems + Support system integrations + Maintain and contribute to documentation for… more
- Custom Computer Specialists (Hauppauge, NY)
- NOC Systems Engineer Location Hauppauge, NY Company Order Number...the processes + Log all call activity in the ticketing system . + Manage, own and take ... technical professional to join our team as a NOC Systems Engineer. The NOC Systems /Network Engineer will...below: RESPONSIBILITIES: + Provide third level support to the system engineering escalation process. + Monitor queue for any… more
- IT Concepts (New York, NY)
- …area network services. + Monitor open tickets in VA's ServiceNow customer incident ticketing system to ensure adherence to business processes, and any ... extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer ( System Administrator) to support our VA-ESOM- End Point Support and Operations… more
- Atlas Technica (New York, NY)
- …Responsibilities: + Perform IT Support services to users onsite + Use of a ticketing system to manage support queries + Maintain documentation and comply with ... Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Location/Type:...Join Atlas Technica now! We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This… more
- Atlas Technica (New York, NY)
- …Responsibilities: + Perform IT Support services to users onsite + Use of a ticketing system to manage support queries + Maintain documentation and comply with ... Position Name: Systems Engineer (Dedicated) Reports to: Client Technology Manager...Members. Join Atlas Technica now! We are seeking a Systems Engineer to join our rapidly growing organization. This… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …+ Provide timely support of issues and questions utilizing the company's ticketing system . + Procure, provision, configure, upgrade, repair, and maintain ... + Other operational and security related processes + Analyze systems data to help ensure system conformance...+ Analyze systems data to help ensure system conformance to standards. + Document standard operating procedures… more
- Live Nation (Brooklyn, NY)
- …and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients ... of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we...database files + Develop and maintain call center phone system , and keep current all phone menus and calendars… more
- Lumen (Albany, NY)
- …end user throughout the software lifecycle. + Lead initiatives related to ticketing systems , including ServiceNow implementation, optimization, and migration. + ... success in delivering scalable, enterprise-wide solutions. + Expertise in ServiceNow and ticketing system migrations. + Strong command of Agile methodologies and… more
- FirstLight Fiber (Victor, NY)
- …contact for internal end-users seeking technical assistance via phone, email, chat, or ticketing system . + Provide support for hardware, software, and network ... and impact. + Document troubleshooting steps and resolutions thoroughly within the ticketing system . + Escalate issues to higher-level support when necessary,… more
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