- American Express Global Business Travel (Albany, NY)
- …for air, road, rail, and accommodations + Must have GDS (Global Distribution System ) experience in Sabre + Communicate effectively with customers over the telephone, ... messaging (chat), e-mail, and/or back office systems + Act as a trusted advisor by using...travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel + Passion… more
- Empire State University (Saratoga Springs, NY)
- …who seek assistance from the Office of the Registrar through email, phone, and ticketing system . + Develop and maintain a strong working knowledge of FERPA ... closely related student service unit. + Experience utilizing student information systems , particularly Banner. + Experience working with active military or veteran… more
- City of New York (New York, NY)
- …filings; Communicate with stakeholders using various platforms including our internal ticketing system , email, phone and screensharing; Troubleshoot issues by ... customer services platforms, eg JIRA; Propose updates to user resources for systems such as PASSPort and HHS Accelerator; Take part in ongoing professional… more
- Trinity Health (Albany, NY)
- …on technical equipment to help prevent unexpected failures in the future. + Utilizes ticketing system to manage and complete assigned tasks. Logs all activities ... Training and Education + High School Diploma required Associates Degree in Information Systems or related field of study preferred. Experience + 1 years' experience… more
- MongoDB (New York, NY)
- …performance metrics to Governance, Risk, and Compliance stakeholders + Utilize ticketing systems and workflows to monitor internal Governance, Risk, ... assessment activities to achieve and/or maintain compliance certifications or evaluate the system for potential sponsors, 3PAO and PMO + Plan, schedule, and perform… more
- University of Rochester (Rochester, NY)
- …to database versions and configurations. Coordinates with internal teams and support ticketing systems to address routine database requests. Other duties as ... Assists with documentation of database procedures, policies, and configurations. Monitors system logs for database-related errors and escalates issues as needed. +… more
- House of Blues (NY)
- …and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients ... + Ensure data quality and integrity across all data systems . + Ensure data security and compliance with relevant...and governance. + Develop and maintain documentation for data systems and processes. + Monitor and troubleshoot data platform… more
- MongoDB (New York, NY)
- …ability to manage multiple real-time issues + Familiarity with Zendesk and other ITSM/ ticketing systems + Willingness to travel to domestic and international ... the opportunity to design, implement, operate, and troubleshoot the systems , services, and tools we own, in both physical...upgrades, or urgent escalations + Support and manage AV systems for day-to-day use as well as internal events,… more
- International Rescue Committee (New York, NY)
- …Network + Work Experience: + Skilled in applying and running the ServiceNow ticketing system , including performance reporting, issue management, staff usage, and ... with infrastructure, security, applications, and service delivery teams to ensure system stability, continuous improvement, and alignment of support processes. +… more
- New York State Civil Service (Albany, NY)
- …office relocations;* Create and respond to requests form the SED Jira Ticketing system ;* Perform the unpacking, configuration/setup, and delivery/deployment of ... to analyze and resolve problems;* Create work orders via the Footprints system and provide updated inventory data;* Maintain proper inventory tracking, including… more