- American Express Global Business Travel (Albany, NY)
- …road, rail, and accommodations + Use of one of our Global Distribution System 's (GDS) + Ensure compliance to customers' agreed travel policy, service provider ... (Sabre, Apollo, Amadeus) + 1+ years corporate travel experience, including fares, ticketing , car, hotel, air, and rail for domestic and international travel. +… more
- NBC Universal (New York, NY)
- …purchases and + Create budgets when necessary + Set up vendors in internal system for talent payment and reimbursement + Work with Talent Relations Group to ... coordinate Talent Gifting and Ticketing + Manage the dissemination of all talent social assets + Share talent agreements via Docusign + Collect talent bios and… more
- Philips (Latham, NY)
- …of underlying problems. Creates, updates and manages support tickets using ticketing systems to ensure efficient tracking, resolution, and documentation ... of technical issues and user requests. **You're the right fit if:** + High School Diploma, Vocational Education/ Bachelor's Degree in Electronics or Electrical Engineering, Technical Support, Customer Service Management or equivalent. Prefer Microsoft… more
- TEKsystems (New York, NY)
- …Duties * Independently operate maintain, analyze, troubleshoot, repair and manage AV systems and peripherals. * Daily morning check of all conference rooms to ... key support performance metrics and SLA's. * Familiarity with Service now ticketing . * Consult, manage, and possibly lead client pitch expectations and technology… more
- Deloitte (New York, NY)
- …models, productivity models, and in driving approaches for automated solutions such as ticketing and monitoring + Bachelor's degree + Ability to travel up to 50% ... may be available Preferred + Master's degree in computer science, information systems , or other technology-related field or equivalent number of years of experience… more
- City of New York (New York, NY)
- …- Manage the Helpdesk incoming requests and issues via phone, walk-in and ticketing portal. - Coordinate the assignment of work orders ensuring resolution in ... identify trends, track performance, and make data driven decisions, using reporting systems , to improve service delivery. - Oversee and manage internal staff… more
- Capgemini (New York, NY)
- …employees. Supporting users in-person, over the phone and through traditional email and ticketing systems . Main technologies include Okta, IBM Aspera, and 0365, ... supporting any production related software. **Relevant skills:** HTML, CSS, JavaScript, Python, Customer Service, Administration, RDP, Hardware, Active Directory, 0365, Documentation, Jira, Confluence, Duo, Okta, VPN, Zoom, Teams, Google Suite" **Life at… more
- JPMorgan Chase (New York, NY)
- …high-profile issues + Familiarity with change management structures and problem ticketing systems + Self-motivated, customer-focused, and innovative with ... excellent time management skills; ability to work independently and as part of a team, prioritizing workflow under pressure **Preferred qualifications, capabilities, and skills** Developed knowledge of the product development life cycle + Cloudpaging /… more
- Robert Half Technology (New York, NY)
- …emphasis on patience, professionalism, and follow-through. Preferred: Experience using helpdesk ticketing systems (eg, ServiceNow, Jira Service Desk, Zendesk). ... Basic knowledge of ITIL processes. Exposure to remote support tools (eg, Remote Desktop, Microsoft Endpoint Manager). Certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or MD-102 (Endpoint Administrator Associate) are a plus. Requirements… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …advanced Microsoft Office and EMS software. Knowledge of Mac and Windows operating systems , and ability to troubleshoot or request assistance on IT issues. Basic ... and some familiarity with Tessitura database for the purpose of fulfilling ticketing orders. Career ambition in arts administration or interest in the performing… more