- Deloitte (New York, NY)
- …models, productivity models, and in driving approaches for automated solutions such as ticketing and monitoring + Bachelor's degree + Ability to travel up to 50% ... may be available Preferred + Master's degree in computer science, information systems , or other technology-related field or equivalent number of years of experience… more
- City of New York (New York, NY)
- …- Manage the Helpdesk incoming requests and issues via phone, walk-in and ticketing portal. - Coordinate the assignment of work orders ensuring resolution in ... identify trends, track performance, and make data driven decisions, using reporting systems , to improve service delivery. - Oversee and manage internal staff… more
- Capgemini (New York, NY)
- …employees. Supporting users in-person, over the phone and through traditional email and ticketing systems . Main technologies include Okta, IBM Aspera, and 0365, ... supporting any production related software. **Relevant skills:** HTML, CSS, JavaScript, Python, Customer Service, Administration, RDP, Hardware, Active Directory, 0365, Documentation, Jira, Confluence, Duo, Okta, VPN, Zoom, Teams, Google Suite" **Life at… more
- JPMorgan Chase (New York, NY)
- …high-profile issues + Familiarity with change management structures and problem ticketing systems + Self-motivated, customer-focused, and innovative with ... excellent time management skills; ability to work independently and as part of a team, prioritizing workflow under pressure **Preferred qualifications, capabilities, and skills** Developed knowledge of the product development life cycle + Cloudpaging /… more
- Robert Half Technology (New York, NY)
- …emphasis on patience, professionalism, and follow-through. Preferred: Experience using helpdesk ticketing systems (eg, ServiceNow, Jira Service Desk, Zendesk). ... Basic knowledge of ITIL processes. Exposure to remote support tools (eg, Remote Desktop, Microsoft Endpoint Manager). Certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or MD-102 (Endpoint Administrator Associate) are a plus. Requirements… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …advanced Microsoft Office and EMS software. Knowledge of Mac and Windows operating systems , and ability to troubleshoot or request assistance on IT issues. Basic ... and some familiarity with Tessitura database for the purpose of fulfilling ticketing orders. Career ambition in arts administration or interest in the performing… more
- House of Blues (New York, NY)
- …and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients ... (if any), external market and internal value, including seniority and merit systems , and internal pay alignment when determining the salary level for potential… more
- House of Blues (New York, NY)
- …and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients ... like Apache Spark or Apache Flink. + Hands on experience using version control systems such as Git and CI/CD workflows and practice + Extensive knowledge of data… more
- Live Nation (New York, NY)
- …and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 550 million tickets sold annually and more than 12,000 clients ... to senior-level management, and help maintain the infrastructure, records, and internal systems of the Business & Legal Affairs department in compliance with… more