- CUNY (New York, NY)
- …installations. + Provides network technical support directly to users and through ticketing systems . + Creates technical support documentation for network ... responsible for the access and protection of sensitive data, systems , and networks. May lead a team or participate...faculty and staff, and 30+ sites across the university system . The incumbent will play a pivotal role in… more
- CSEA (Albany, NY)
- …S UMMARY: Unde r th e genera l directio nof th e Manager of Systems Security and Networking , the Senior Network Security Administrator is responsible for effective ... to support CSEA's critical business functions. + Administers Office 365 email system , diagnose issues, optimize performance, and manage rules and alerts. +… more
- CACI International (Rome, NY)
- …load balancing, forward/reverse proxy, monitoring, and packet inspection/troubleshooting. + SDLC, ticketing systems , tiered support workflows and processes. + ... recovery and mitigation. + Create processes designed to measure system effectiveness and identify areas for improvement. + Seek...identify areas for improvement. + Seek ways to enhance systems operations, with a focus on automation and minimizing… more
- Rochester Regional Health (Rochester, NY)
- …skills with proficiency in Microsoft Office Suite and experience with asset/inventory management system (s) and ticketing systems . + High degree of ... assets. Unit/Department Specific Info> RESPONSIBILITIES: + Asset Management. Manage systems and databases containing information regarding licenses, warranties and… more
- Aspen Dental (Albany, NY)
- …or HR support role, preferably within a corporate environment. + Experience with HR systems (eg, Workday) and ticketing systems is a plus. **Skills:** ... LOA status updates. + Use Workday and other HR systems to verify and update Team Member information, ensuring...fast-paced environment. + Adaptability to changing procedures, policies, and system updates. + Strong attention to detail and accuracy… more
- Lumen (Albany, NY)
- …technical expertise in handling complex assignments related to network systems troubleshooting, isolation, and/or maintenance activities. The position involves ... maintenance activities + Provides high quality communication to customers via Ticket System , Phone, Email, and IM/Chat. Manage time efficiently and document all… more
- Rubrik (Albany, NY)
- …in backend JavaScript is plus + SOX or ITGC's experience preferred + Experience in ticketing systems like JIRA + Ability to reprioritize tasks and manage time to ... Allocadia, etc. This team also delivers high-paced business outcomes with 100% system uptime backed by agile, nimble, simple, but cohesive Cloud architectures.… more
- The Research Foundation for SUNY (Albany, NY)
- …A+, Network+, or ITIL Foundation. + Experience with IT asset management tools and ticketing systems (eg, MS Team Dynamix, ServiceNow, Zendesk, or Jira). + ... + Maintain, update, and enforce documentation standards, including issue tracking, system configurations, and procedures. + Prioritize tickets based on impact and… more
- Nazareth College (Rochester, NY)
- …between enterprise applications to ensure the smooth flow of data across university systems . This position plays a crucial role in optimizing the university's data ... processes, troubleshooting data inconsistencies, and ensuring data integrity across systems such as Slate, Colleague, PowerFAIDS, ActiveDirectory, Google and other… more
- Protective Industrial Products (Latham, NY)
- …policy assignments. + Manage incidents and service requests using the company's ITSM/ ticketing system . + Diagnose and resolve connectivity issues including VPN, ... support to employees across the organization, ensuring reliable access to systems , applications, and services in a hybrid environment that includes on-premises… more