- Tyto Athene (Ashburn, VA)
- **Description** Tyto Athene is searching for a **Network Operations Center Tier 1 Shift Lead** to support a 24x7x365 NOC for a law enforcement customer in Ashburn, ... VA. The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier 1 Network Operations Center (NOC) technicians during assigned shifts.… more
- NuAxis Innovations (Falls Church, VA)
- …technical assistance to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, manage mobile devices, ... while gaining experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops, mobile devices, and tablets.… more
- Tyto Athene (Ashburn, VA)
- …Escalate SOC performance issues or risks to management + Provide guidance and mentorship to Tier 1 and Tier 2 SOC Analysts to enhance their skills and ... capabilities **Qualifications** **Required:** + Minimum of seven (7) years professional cybersecurity experience with strong expertise in incident response, insider threat investigations, forensics, and threat analysis. + Minimum of five (5) years hands-on… more
- Cleo (Richmond, VA)
- …phone, email, or remote access, addressing customer inquiries while ensuring top- tier customer service.? + ?Troubleshoot and develop technical solutions related to ... software licensing, installation, configuration, and general operation for customers.?? + ?Monitor assigned customer queues and provide appropriate responses to meet stated SLAs.?? + ?Escalate urgent problems requiring more in-depth knowledge to the next level… more
- TYLin (Fairfax, VA)
- …across the Mid-Atlantic and beyond. + **Collaboration:** Work with top- tier professionals who are passionate about advancing transportation infrastructure. + ... **Culture:** A respectful, supportive, and empowering environment where your voice and contributions truly matter. If you're ready to elevate your career while making a real impact in the Washington DC region and across the country, we'd love to hear from you.… more
- AeroVironment (Manassas, VA)
- …part of the global Digital Business Team. **Position Responsibilities** + Provide Tier 1 Cyber service desk support, including initial customer contact, issue ... identification, troubleshooting, and resolution of issues in a timely manner with excellent customer engagement. + Perform vetting, testing, and review of software for inclusion on/exclusion from the production network. + Assist in conducting risk and… more
- AeroVironment (Arlington, VA)
- …reviews to validate company policies, procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation and resolution, ... supporting the team in maintaining + Perform vetting and review of software for inclusion on/exclusion from the production network + Take on assessment, documentation, and implementation support for ISO 27001 certification efforts + Assist with risk… more
- Red River (Chantilly, VA)
- …access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established KBAs + ... Strong critical thinking and problem-solving skills with the ability to prioritize tasks in a fast-paced, high-volume support environment + Excellent verbal and written communication skills with the ability to explain technical concepts clearly to… more
- Paycom Online (Arlington, VA)
- …$80,000 base pay and $20,000 supplemental pay + uncapped commission + Top- tier sales tools, technology and software solutions + Best-in-class, MBA-level, in-person ... sales training and development + Unparalleled executive leadership and sales team support + Opportunity to build strong relationships and close deals through face-to-face interactions + Professional career mapping assistance and mentorship programs +… more
- Applied Research Solutions (Springfield, VA)
- …are ready to be turned over to software customer base. + Provide basic tier 1 support in assisting customers installing software onto baseline desktops using an ... automation first mentality (DSC or Packer). + Experience with Kubernetes + Other duties as assigned Key automation that will be desired are: + Bicep or Terraform + Skopeo/Crane/Podman for Container Movement **Requirements:** Required/Minimum Qualifications +… more
