- Systems Engineering Solutions Corporation (Alexandria, VA)
- …in IT, Computer Science, or related discipline Program Description: The program provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support ... agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support...to resolve complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and the rapid escalation and resolution of technical issues. Position Description: The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier ... task assignments, providing technical guidance, escalating complex issues to higher- tier support, and maintaining operational efficiency. Operating in a 24/7… more
- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** **GDIT is seeking a Senior Tier III Administrator to provide support to Defense Information Systems Agency ... support in Fort Meade, MD or Chantilly, VA.** **The Tier III support team provides daily coverage, 8:00am-5:00pm local...hours. ** **MEANINGFUL WORK AND PERSONAL IMPACT** **As a Tier III Administrator, you will work closely with your… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk Support personnel ... by NNSY users. + Complex issues that cannot be resolved at Tier 2 will be forwarded to Tier 3 support for assistance and resolution. + Create and manage tickets,… more
- CACI International (Sterling, VA)
- Tier 2 Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... is currently looking for a motivated, career and customer-oriented Tier 2 Technician (Journeyman) with Agile methodology experience to...to do:** Support end-user applications and work in a multi- tier service desk as well as work with software… more
- Imagine One Technology & Management (Norfolk, VA)
- …Navy. We are looking for **Night Shift Service Desk Specialist / Command Center** to support a Tier 2 and Tier 3 Command Center in Norfolk, VA for a large family ... slide decks as needed. + Provide support to shipyard tier 1 support desk and other external organizations using...for leadership and conduct morning operations briefs. + Provide tier 1, tier 2 and tier… more
- BAE Systems (Norfolk, VA)
- …innovative IT solutions that enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll play a critical role in providing ... new challenge, we encourage you to apply. As a Tier 1 Initial Support Analyst, you'll provide Tier... Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and troubleshooting support for end-user computing… more
- CACI International (Springfield, VA)
- CSOS III / Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel ... * * * **The Opportunity:** Candidate will provide CSOC Tier 3 services, which is 24x7x365 coordination, execution, and...eradication, and recovery measures for events and incidents. CSOC Tier 3 services includes malware and implant analysis, and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on ... support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering...application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management,… more
- Leidos (Norfolk, VA)
- …an experienced technician to work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network problem resolution for clients ... or may provide expertise to solve first and second tier technical support issues for end-users of the organization's...with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports users by… more