- ManTech (Norfolk, VA)
- …for any challenge. **Responsibilities include but are not limited to:** + Provide Tier 3 technical remote and onsite support and guidance to NCTE Range end-users, ... addressing IT-related issues and inquiries in a timely and professional manner + Diagnose and resolve complex technical issues related to system configurations and network connectivity for Range POR systems + Ensure compliance with security policies,… more
- Dominion Energy (Richmond, VA)
- …assistance. **Job Summary** Dominion Energy's Audit Services team is a top- tier audit function focused on delivering high-quality assurance and advisory support ... to the Audit Committee of the Board of Directors. Our audit professionals receive extensive training to prepare them to deliver value to the business. We operate in a dynamic, collaborative environment that fosters personal and professional growth. We are… more
- Leidos (Fort Belvoir, VA)
- …Smart Reporting), tasks, and work orders. **Additional Responsibilities:** + Support Tier I-III system, networking, and engineering personnel to ensure network ... troubleshooting efforts + Oversee real-time monitoring of global enterprise networks using DoD-approved tools (eg, SolarWinds) + Develop and enforce operational procedures, incident response workflows, and escalation protocols. + Interface with Mission… more
- V2X (Springfield, VA)
- …Counterintelligence (CI) Polygraph. The Systems Administrator I - Desktop Support are the Tier 1/ 2 team members of an Information Technology (IT) Enterprise Desktop ... Support team responsible for the IT-related end client computing requests, patching, and deployment for the customer's IT business and mission focus enterprise systems. Responsibilities + The Systems Administrators will be directly responsible for planning,… more
- Virtual Service Operations (Lorton, VA)
- …designs, configurations, management, and Azure networking. You will handle tier 3 engineering escalations and troubleshooting, monitor network health, provide ... training, and create comprehensive documentation. If you have a deep understanding of network technologies, including Azure networking, and possess excellent problem solving skills, we want to hear from you! Responsibilities: + Design, configure, and manage… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of Unix/Windows workstations and servers, including Web servers, ... network attached storage devices, and stored data in support of business processing requirements. **Core Hours: 0600-1800, Monday - Friday** (new hire will be slotted somewhere within these hours during the week) Job Duties: + Responsible for the… more
- Trace Systems Inc (Portsmouth, VA)
- …Investigate and resolve SharePoint errors, performance bottlenecks, and service disruptions. Provide tier 2/3 support to end users and site owners for SharePoint ... issues. Maintain documentation of configurations, procedures, and troubleshooting guides. Deployment & Configuration Deploy and configure custom or third-party SharePoint solutions, features, and web parts. Support solution lifecycle management… more
- Capital One (Richmond, VA)
- …and makes necessary corrections to time entries in the system. + Assists the Tier I contact center managers and representatives in handling and following up on ... inquiries related to time entry: + Consults with partners on information in areas where policy, procedure or requirements are unclear + Handles escalated telephone calls and inquiries requiring detailed knowledge about the time & labor processes + Ensures… more
- Fujifilm (Richmond, VA)
- …team maintains timely updates / data integrity for: + Salesforce + Jaegger + Tier board + Other databases/records as requested + Participate in sales team meetings, ... customer visits, other regular company meetings + Collaborate with and maintain effective cross-functional working relationships with Sales, Technical Support, Business Development, Marketing, Program Management and other internal and external stakeholders as… more
- ADP (Norfolk, VA)
- …activities; and manage training supplies, materials and training room resources. Serves as Tier 1 contact for all learners with regards to usage of learning systems. ... Requires direct supervision. **At ADP we are driven by your success.** We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. We… more