- KBR (Chantilly, VA)
- …programs, training, security + Manage Customer Tracking Information and Enterprise Response ( TIER ) actions for supported office: + Analyze TlERs to route for ... instructions + Develop written Standard Operating Procedures for the TIER process + Generate TIER and related metrics + Prepare periodic reports, as required… more
- Defense Health Agency (Portsmouth, VA)
- …to you once approved. Salary for physician positions is based on a tier scale, determined by the position specialty, grade, and location. This announcement may ... be used to fill positions at any of the tier 's listed below: Tier 1 - Minimum $108,645 Maximum $282,480 Education FOREIGN EDUCATION: If you are using education… more
- Chenega Corporation (Arlington, VA)
- …the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical office. This role combines ... downtime and disruption. **Responsibilities** + Provide onsite and remote Tier II support to all users, with a focus...of experience in an IT support/help desk role with Tier II responsibilities + CompTIA Security+ or equivalent DoD… more
- Leidos (Springfield, VA)
- …and intelligence non-standard equipment. + Information assurance certifications for Tier III computer, servers, networks and global intelligence architectures ... integration and maintenance (with tier II certifications, six months waiver). **Clearance Requirements:** +...US Citizen + Final Top-Secret Clearance based upon a TIER 5 Background. Some positions or assignments may require… more
- Leidos (Arlington, VA)
- …format, and any required briefings/presentations in MS PowerPoint format. + Provide UCC Tier 3 support in coordination with the Service Desk (and using the ... requests, incidents, and problems. The Contractor shall report on Tier 3 support monthly. + Deliver root cause analysis...analysis document for each Severity 1 incident escalated to Tier 3 resolved in accordance with SLAs. + Ensure… more
- Criterion Systems (Reston, VA)
- …security administration functions, including creating user profiles and accounts. + Provides Tier 1 and Tier 2 problem identification, diagnosis and resolution ... + Installation, STIG hardening, patching. + Excellent troubleshooting skills and Tier 1 communication skills. + Experience developing and maintaining critical… more
- SMX (Quantico, VA)
- …technical expertise in the management, maintenance, and problem resolution + Resolve Tier III messaging tickets + Configure Antivirus products and HBSS as they ... service requests + Provide documentation, guidance and instruction to the Tier 1 and Tier II service desk for handling standard Messaging related incidents, work… more
- CyrusOne (Sterling, VA)
- …maintenance position supporting data center operations. + 5 to 7 years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations & ... maintenance and/or building engineering roles. + Knowledge of ITIL framework and service level standards a plus + Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems. + Experienced with subcontractor and… more
- SMX (Quantico, VA)
- …directory services technologies as applicable. The Active Directory Engineer will provide Tier III level Active Directory support and requires knowledge of the ... a weekly status report + Coordinate incident tickets between Tier II and III sections as well as other...as required + Provide documentation, guidance and instruction to Tier II, and service desks for handling standard Active… more
- GovCIO (Fairfax, VA)
- …Systems Engineer with an active Secret clearance to provide administration and tier 3 operational support for servers, workstations, and applications in a Windows ... will be a fully onsite position. **Responsibilities** + Provide administration and tier 3 operational support for servers, workstations, and applications in a… more