- Insight Global (New York, NY)
- …role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1 , a virtual Tier 2 Application Support team and now onsite Tier ... spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365,...intellectual property, fund formation, public markets, employment, life sciences (# 1 law firm for tech and life sciences IPOs),… more
- SKC Communication Products LLC (NY)
- …staff. + Possess advanced Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members and possess ... Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution...advanced problem solving abilities. + Provide direction to Tier 1 and Tier II… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- SKC Communication Products LLC (NY)
- …Provide feedback to facilitate improvements to the installation process and tier progression of technicians. INFOCOMM CTS-I certification or ability to possess ... Travel 50-75% QUALIFICATIONS Education College/Technical degree preferred Experience Level 1 0 + years Level 2 2 + years...4 5 + years General Qualifications Ability to analyze customer situations, make decisions and solve problems under pressure.… more
- SKC Communication Products LLC (NY)
- …project from concept through completion ensuring quality control, profitability & customer satisfaction. MAJOR RESPONSIBILITIES AND DUTIES + Responsible for working ... system functionality. . Coordinate control system requirements with both customer and programmer. + Answer questions and troubleshoot with...Required: Typical AV Projects will be: . Less than $ 1 million . Up to 20 weeks total effort… more
- Excellus BlueCross BlueShield (Binghamton, NY)
- …assigned region, including but not limited to CBO background and purpose, customer status, employee board participation, and member utilization if available. + With ... paid holidays. With about 4,000 employees, 31 counties, and serving the needs of over 1 .5 million members, you can imagine the gamut of skills it takes to keep our… more
- Wolters Kluwer (Albany, NY)
- …and upselling initiatives. + Provide deep strategic insights and analyses from comprehensive customer data. + Design and lead top- tier training programs for ... **About the Role:** As a Customer Success Lead, you will be recognized as...in Newsweek's Most Trustworthy Companies List 2023 * WK # 1 for gender equality in the workplace in the… more
- GovCIO (Albany, NY)
- …currently hiring for MULTIPLE **Senior Operating Systems Specialist(s)** to support our customer , USPS' Network and Compute Technology (NCT) group. The NCT is ... planning + Provide day-to-day incident and deployment support of middle tier applications, including web and application servers, containers and container managers,… more
- GovCIO (Albany, NY)
- …with maintaining/updating support documentation. + Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as ... Office and Windows 10. **Qualifications** + High School with 0 - 3 years Tier 1 support (or commensurate experience) + Clearance Required: Active Secret… more
- Rubrik (Albany, NY)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... assigned customers. + Makes technical and sales presentations to customer 's technical staff and senior management. + Serves as...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more