- ManpowerGroup (Redmond, WA)
- …issues and create appropriate work items for tracking and resolution. + Provide tier 1 responses to customer support channels and prepare analytics on ... Our client, a leader in technology services, is seeking a Technical Documentation and Support Specialist to join their team. As an API Tech Support , you will be… more
- ASM Research, An Accenture Federal Services Company (Vancouver, WA)
- …locations. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and progressive ... **General Summary** Provides on-site Tier 2 technical end user support ...mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer… more
- CompuCom (Olympia, WA)
- …customer , deal with senior level escalation, and adapt service to changes in demand. + Led Tier 1 & Tier 2 service desk teams. + Proven people management ... Support Manager to join our team. The Technical Support Manager will manage performance of Level 1...staff. Manage the employee work schedule and provide backup support . + Maintain Customer Satisfaction by successfully… more
- CAI (Olympia, WA)
- …Do** + Collaborate with business units and coordinate with cross-functional teams + Provide tier 1 support for Division applications + Perform technical and ... **Job Summary** We are looking for a motivated Product Support Specialist ready to take us to the next...us to the next level! If you have strong customer service experience, specifically in healthcare, and are looking… more
- Amazon (Seattle, WA)
- …forecasting, scheduling, and real-time management solutions that power efficient, frustration-free customer support . We are seeking an experienced Research ... Description The Worldwide Capacity Planning (WWCP) team within Amazon Customer Service (CS) needs an innovative Research Scientist to help revolutionize how we… more
- Broadcom (Bellevue, WA)
- …Account Manager (VCF SAM) is responsible for optimizing and personalizing our customer 's reactive and proactive support experience by advocating their ... blockers. The role provides a unique opportunity to interact daily with top- tier , strategic customer organizations from varied industries and allows you… more
- Federal Aviation Administration (Spokane, WA)
- Summary Serves as a Staff Support Specialist (MSS- 1 ) at Spokane ATCT, Level 8 facility. Responsibilities Responsible for tactical, strategic, and administrative ... evaluations, and briefs facility personnel. Develops methods to improve customer service and the quality of support ...from noncitizens. Qualifications To qualify for this position, you: 1 . Must have held an FAA 2152 FG-14 or… more
- GovCIO (Olympia, WA)
- …GovCIO is currently hiring for MULTIPLE **Senior Operating Systems Specialist(s)** to support our customer , USPS' Network and Compute Technology (NCT) group. ... and tuning, and capacity planning + Provide day-to-day incident and deployment support of middle tier applications, including web and application servers,… more
- GovCIO (Olympia, WA)
- …MS Office and Windows 10. **Qualifications** + High School with 0 - 3 years Tier 1 support (or commensurate experience) + Clearance Required: Active Secret ... maintaining/updating support documentation. + Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as… more
- Canon USA & Affiliates (Seattle, WA)
- …will be responsible for developing, executing, and maintaining a strategic plan for each Tier 1 and Tier 2 customer in their account list. + Ensure sales ... the territory and is supported by sales specialists (RBMs), customer service and customer applications. The Key...current Canon customers and developing new customers within competitive Tier 1 and Tier 2… more