- ManpowerGroup (Redmond, WA)
- …issues and create appropriate work items for tracking and resolution. + Provide tier 1 responses to customer support channels and prepare analytics on ... Our client, a leader in technology services, is seeking a Technical Documentation and Support Specialist to join their team. As an API Tech Support , you will be… more
- Lumen (Olympia, WA)
- …Desk Analyst) is responsible for providing Tier 1 IT Service Desk Support in a customer focused, team oriented, support environment. Tier ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...1 IT Service Desk Support includes customer incidents (break/fix, requests, and how to), and related… more
- ASM Research, An Accenture Federal Services Company (Vancouver, WA)
- …locations. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and progressive ... **General Summary** Provides on-site Tier 2 technical end user support ...mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer… more
- Amazon (Seattle, WA)
- …forecasting, scheduling, and real-time management solutions that power efficient, frustration-free customer support . We are seeking an experienced Research ... Description The Worldwide Capacity Planning (WWCP) team within Amazon Customer Service (CS) needs an innovative Research Scientist to help revolutionize how we… more
- Wolters Kluwer (Olympia, WA)
- …and upselling initiatives. + Provide deep strategic insights and analyses from comprehensive customer data. + Design and lead top- tier training programs for ... **About the Role:** As a Customer Success Lead, you will be recognized as...as a senior advisor for key clients, ensuring exceptional support . + Drive significant product/service improvements based on high-level… more
- GovCIO (Olympia, WA)
- **Overview** GovCIO is currently hiring for MULTIPLE **Operating Systems Specialist(s)** to support our customer , USPS' Network and Compute Technology (NCT) ... and tuning, and capacity planning + Provide day-to-day incident and deployment support of middle tier applications, including web and application servers,… more
- GovCIO (Olympia, WA)
- …MS Office and Windows 10. **Qualifications** + High School with 0 - 3 years Tier 1 support (or commensurate experience) + Clearance Required: Active Secret ... maintaining/updating support documentation. + Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as… more
- Canon USA & Affiliates (Seattle, WA)
- …will be responsible for developing, executing, and maintaining a strategic plan for each Tier 1 and Tier 2 customer in their account list. + Ensure sales ... the territory and is supported by sales specialists (RBMs), customer service and customer applications. The Key...current Canon customers and developing new customers within competitive Tier 1 and Tier 2… more
- Rubrik (Olympia, WA)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. +...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- Rubrik (Olympia, WA)
- …contact for all Salesforce needs on the GovCloud + The primary point of contact for the customer support team on all SFDC needs during PST hours + Support ... **What you'll do:** + Provide day to day Salesforce support /bugfix to our end users + The single point...as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US… more