- Fujifilm (Olympia, WA)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1 ) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document… more
- Microsoft Corporation (Redmond, WA)
- …or related field + OR equivalent experience. + 1 + years experience with customer facing tier 3 technical support or software development organization. + ... role will have experience in and a passion for customer service and team relationships. You will partner with...Create process or troubleshooting documentation for Tier 1 and Tier 2 support … more
- Microsoft Corporation (Redmond, WA)
- …friction releases to markets globally. Create process or troubleshooting documentation for Tier 1 and Tier 2 support teams. + Conduct escalation data and ... systems engineering + OR equivalent experience. + 2+ years experience with customer facing tier 3 technical support or software development organization. +… more
- Amazon (Bellevue, WA)
- …markets. We aim to advance logistics science, continually improving speed, efficiency, and customer satisfaction, in support of Amazon's mission to be Earth's ... on-time delivery in a cost-effective manner. We are seeking an enthusiastic, customer -obsessed Principal Applied Scientist with strong analytical skills to join our… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a...mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer… more
- Sprinklr (WA)
- …top accounts + Work with our Americas sales leadership to prioritize accounts/deals to support . + Partner with account teams on customer engagements for the ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- GovCIO (Olympia, WA)
- **Overview** GovCIO is currently hiring for MULTIPLE **Senior Database Administrator(s)** to support our customer , USPS' Network and Compute Technology (NCT) ... group. The NCT is responsible for the planning, development, implementation, and support of the USPS network and compute technology infrastructure. NCT enhances the… more
- Ryder System (Olympia, WA)
- …Services Representative II is responsible for second level triage of transferred calls from Tier 1 OR be the first point of contact for specialized inquires ... skills and able to problem solve while providing superior customer support and HR subject matter expertise....expertise. **Essential Functions** + Receive incoming escalation calls from Tier 1 Contact Center Representatives, or from… more
- Meta (Olympia, WA)
- …on this web page. **Required Skills:** Infrastructure Materials Manager Responsibilities: 1 . Support Materials Management team in determining optimal supply ... of their current and future needs. 3. Shape the customer -facing vision of the team and roadmap internal activities...vision of the team and roadmap internal activities in support of the vision. 4. Plan material for consumption… more
- Amazon (Seattle, WA)
- …and Technical Program Managers within Security and incident response activities. You will drive " Tier 1 " and " Tier 2" related issues to resolution across ... room/center dispatching, SOC data center security operations, physical security, customer service; and possess excellent verbal and written communication skills… more