- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support ... Provides ongoing technical support and maintenance of production and development systems...particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services… more
- General Dynamics Information Technology (Bethesda, MD)
- …of related + **Required Skills & Experience:** + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks ... Required:** Yes **Job Description:** Transform technology into opportunity as a Desktop Support Specialist with GDIT. A career in enterprise IT means connecting… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …AN IMPACT * **Advanced Technical Support :** + Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support ... related experience **US Citizenship Required:** Yes **Job Description:** WINDOWS DESKTOP ENGINEER Advance how our customers operate while you...+ Provide guidance and training to Tier 1 and Tier 2 support … more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 and Tier ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...of configuration and operation of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis… more
- CACI International (Annapolis Junction, MD)
- …**Responsibilities:** As a System Administrator, your key responsibilities will include: + Tier 1 (Help Desk) support for problem identification, ... diagnosis, and resolution. + Tier 2 (Escalation) support for more complex issues, providing troubleshooting and in-depth...contracts of similar scope, type, and complexity.** + **Level 1 ** - 5 years of experience with DOD 8570… more
- M. C. Dean (Annapolis Junction, MD)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . This position requires onsite support ... for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)**...Windows operating systems and install/load operating system software. + Support desktop hardware and operating system set-up,… more
- Amentum (Annapolis Junction, MD)
- …activities of the County Help Desk to include answering trouble calls and providing Tier 1 software resolutions. This is an operational position to include ... This position will be used to fill a full-time permanent, Information Systems Support Specialist position within the Office of Information Technology located in the… more
- Leidos (Bethesda, MD)
- …to perform remote administration of servers located in offsite data centers. + Provide Tier 3 operations support and be able to rapidly distinguish isolated user ... customers to handle service inquiries and problems. + Experience working as a Tier 3 system administrator: familiar with using desktop software applications such… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …across client, server, storage, network, and mobile systems. You will provide Tier 1 through Tier 3 support for problem identification, diagnosis, and ... a Systems Administrator to provide implementation, troubleshooting, and maintenance support for complex Information Technology (IT) systems within a...and associated hardware.* Must possess the ability to perform Tier 1 , Tier 2, and… more
- Leidos (Laurel, MD)
- … for** Implementation, troubleshooting, and maintenance for IT systems + **Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of ... (MCSA-DT) Windows 8. -Microsoft Certified IT Professional - Windows Client (MCITP-Client) Desktop Support Tech on Windows 7. -Microsoft Certified IT Professional… more