• Desktop Image Management - Azure VDI…

    Tesla Laboratories. Inc. (Vienna, VA)
    …Defense Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support , managing complex customer issues ... Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3...support , diagnosing and resolving complex issues related to desktop imaging, virtual desktops, and associated hardware or software.… more
    Tesla Laboratories. Inc. (09/10/25)
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  • Tier 2 Lead

    Systems Engineering Solutions Corporation (Alexandria, VA)
    …Science, or related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, ... Troubleshooting complex hardware, software, and network issues escalated from Tier 1 . Managing ticket queues ....security clearance . Preferred Skills . CompTIA A+*, HDI Desktop Support Technician*, ITIL v4 Foundations* are… more
    Systems Engineering Solutions Corporation (09/26/25)
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  • Tier 2 Systems Administrator

    CACI International (Springfield, VA)
    …our growing IT team. In this role, you will serve as an escalation point for Tier 1 support and be responsible for maintaining and troubleshooting mission ... for hardware, software, database, custom software and network-related issues escalated from Tier 1 . * Administer and maintain servers (Windows, Linux, Solaris),… more
    CACI International (09/20/25)
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  • Technical Support Analyst - Hybrid

    MSys Inc. (Richmond, VA)
    …and In Person Interview Hybrid Job Description: The EHR Application Support Specialist provides Tier 1 support to all EHR end users on EHR related areas. ... functions. The EHR Application Support Specialist provides Tier 1 support to all...tasks, with training, including password resets, Citrix troubleshooting, common desktop troubleshooting, etc. + Conduct pre and post-go-live system… more
    MSys Inc. (10/07/25)
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  • Electronic Health Record (EHR) Support…

    Radiant Digital (Richmond, VA)
    Complete Description: The EHR Application Support Specialist provides Tier 1 support to all EHR end users on EHR related areas. This position will ... issues and configuring settings among other functions. The EHR Application Support Specialist provides Tier 1 support to all EHR end users on EHR related… more
    Radiant Digital (10/07/25)
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  • Help Desk System Specialist 1

    M. C. Dean (Vienna, VA)
    …+ Help Desk Support Functions with a Combination of Phone and Desktop Support is required. + Experience administering LENEL systems is desired. + ... end users and stakeholders. + Triages incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track resolution… more
    M. C. Dean (08/27/25)
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  • Systems Administrator

    General Dynamics Information Technology (Norfolk, VA)
    …provide on-site and remote resolution support for trouble calls, and provide TIER 1 /2/3 support of Unix/Windows workstations and servers, including Web ... on TS/SCI cleared Systems Administrator joining our team to Support our intelligence customer in Norfolk, VA. HOW A...of the client/server/storage/network devices, mobile devices, etc. * Provide Tier 1 , Tier 2 and… more
    General Dynamics Information Technology (10/07/25)
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  • Junior Helpdesk Support Services Specialist

    Chenega Corporation (Fort Belvoir, VA)
    …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent Network Chenega… more
    Chenega Corporation (09/01/25)
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  • Customer Service Support Specialist…

    General Dynamics Information Technology (Vienna, VA)
    …for procure replacement. + Provide Tier 1 and Tier 2 support to include access administration, desktop support , problem resolution to IT systems ... Family:** IT Infrastructure and Operations **Skills:** Microsoft Office,Microsoft Windows,Technical Support **Experience:** 5 + years of related experience **US… more
    General Dynamics Information Technology (10/01/25)
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  • Analyst

    COOLSOFT (Richmond, VA)
    …Phone and In Person * Hybrid Description : The EHR Application Support Specialist provides Tier 1 support to all EHR end users on EHR related areas. This ... issues and configuring settings among other functions. The EHR Application Support Specialist provides Tier 1 support to all EHR end users on EHR related… more
    COOLSOFT (10/04/25)
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