- Tesla Laboratories. Inc. (Vienna, VA)
- …Defense Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support , managing complex customer issues ... Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3...support , diagnosing and resolving complex issues related to desktop imaging, virtual desktops, and associated hardware or software.… more
- TEKsystems (Lynchburg, VA)
- …support of Windows 11 across the organization. Key Responsibilities: Provide Tier 1 and Tier 2 support for hardware, software, and network-related ... Description We are seeking a skilled and customer-focused Desktop Support Technician to join our IT team. This role will be responsible for providing technical … more
- TEKsystems (Lynchburg, VA)
- …the company. What You'll Do + Be the hero who fixes hardware, software, and network problems ( Tier 1 & 2 support ). + Lead or assist with our Windows 11 ... Join Our IT Team as a Desktop Support Technician! Are you tech-savvy and love helping people? We're looking for a Desktop Support Technician who's ready… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the ... Service Desk. The Tier 1 Technician is primarily responsible for...tier alignment + Provide after hours on call support as required + Other business duties as assigned… more
- CACI International (Reston, VA)
- …troubleshooting and system-level support for incidents that cannot be resolved by the Tier 1 Help Desk support + Highly knowledgeable of help desk ... specific Tier 2 SLAs or escalates to Tier 3 support + Applies knowledge and...application, or hardware issues + Provides system administration and desktop function support at the Pentagon for… more
- CACI International (Springfield, VA)
- …our growing IT team. In this role, you will serve as an escalation point for Tier 1 support and be responsible for maintaining and troubleshooting mission ... for hardware, software, database, custom software and network-related issues escalated from Tier 1 . * Administer and maintain servers (Windows, Linux, Solaris),… more
- BAE Systems (Herndon, VA)
- …in a small team environment with great people? We are looking for a Tier 1 System Administrator with a robust Windows 10/11 troubleshooting background supporting ... support position will be responsible for the following activities: + Support and troubleshoot issues involving desktop applications including the Microsoft… more
- ManTech (Mclean, VA)
- …software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support . + Provide user support and basic training ... with TCP/IP, general networking issues, virus scanning services, and desktop /laptop/peripheral support . **Preferred Qualifications:** + Related work experience… more
- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent Network Chenega… more
- V2X (Springfield, VA)
- …Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk ... Security Certified Practitioner (SSCP) + Experience + Shall have 1 or more years of experience working in an...Desk role. + Demonstrated experience providing technical assistance and support to enterprise Microsoft Windows desktop platforms.… more