- Red River (Chantilly, VA)
- …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established ... access in Microsoft 365 and hybrid Active Directory environments. + Provide first-level support for desktop and laptop issues, including software errors, printer… more
- Alaka'ina Foundation Family of Companies (Newport News, VA)
- …in Fort Eustis, Virginia. DESCRIPTION OF RESPONSIBILITIES: + The individual shall provide desktop support services, respond to, and resolve service requests. + ... that describes the work to be performed. + Operate the Service Desk with Tier II systems support , to include providing on-site services for walk-in inquiries.… more
- M. C. Dean (Norfolk, VA)
- …+ Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and ... enhancements + Work with engineering and integrators on new system design + Provide tier II/III support for customer issues reported through the help desk +… more
- MPR Associates (Alexandria, VA)
- …is expected to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be ... Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more...in a Windows 10 environment. + Prior experience supporting desktop engineering applications such as Matlab, Mathcad, Solidworks, Ansys,… more
- Tyto Athene (Fort Belvoir, VA)
- …technical assistance pertaining to Active Directory & SSO + Provide Tier III support and work with Desktop Support /Help Desk personnel, both internal and ... including current and new designs to provide network and system support including installation, configuration, deployment and maintenance of server hardware and… more
- HCA Healthcare (Richmond, VA)
- …Senior Technology Support Specialist.** **In this role you will:** + **Provide helpdesk support ( Tier 1 ) and resolve complex problems that have not been ... Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance.… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support ...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a… more
- Serco (Langley AFB, VA)
- …+ Active US Department of Defense (DoD) Secret security clearance with eligibility for Tier 1 access. + Meet DoD 8570 IAT II certification requirements (eg ... **Position Description** Serco is seeking a **Systems Engineer** to support the Combat Air Force (CAF) Distributed Training Center (DTC) at **Langley Air Force… more
- General Dynamics Information Technology (Springfield, VA)
- …to 6:00 pm during the week and participate in on-call rotation for after-hours support .** **Responsibilities:** + Provides Tier II support of IT ... Technology (IT),Linux,System Administration **Certifications:** Security+ CE - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:**… more
- CBRE (Richmond, VA)
- …**About The Role:** CBRE's Location Intelligence team is looking for a top- tier professional to manage a high-performing team of GIS professionals who deliver ... unique, interactive products and services in support of our clients' across all lines of business...skills. + Mastery of ArcGIS Suite (ArcGIS Pro for desktop ) and all related extensions including Business Analyst, 3D… more