- Tesla Laboratories. Inc. (Vienna, VA)
- …Defense Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support , managing complex customer issues ... Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3...support , diagnosing and resolving complex issues related to desktop imaging, virtual desktops, and associated hardware or software.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …AN IMPACT * **Advanced Technical Support :** + Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support ... related experience **US Citizenship Required:** Yes **Job Description:** WINDOWS DESKTOP ENGINEER Advance how our customers operate while you...+ Provide guidance and training to Tier 1 and Tier 2 support … more
- Chenega Corporation (Washington, DC)
- …new IT requirements. + Support other locations, enterprise-wide via remote desktop support tools. + Receive technical information, guidance and processes ... objectives. The Desktop Technician IV shall provide desktop computer support for general office software...policies are followed for server rooms, etc. + Assist TIER III support in troubleshooting higher level… more
- Koniag Government Services (Washington, DC)
- …2 Help Desk Engineer will:** + Serve as an escalation point for Tier 1 Help desk + Install desktop , laptop, and tablet computers, peripherals, and software ... LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support ...and tablet computer hardware and software products + Provide desktop , laptop, and tablet computer technical support … more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in Washington, ... to perform the duties of a Tier 1 Help Desk Engineer to support a...and Exchange/Outlook + Ability to troubleshoot basic computer issues ( desktop , laptop, tablet) and triage service requests + Strong… more
- GovCIO (Washington, DC)
- …this job (https://careers-govcio.icims.com/jobs/6592/network-systems-administrator-2-%28desktop-and-system- support %29/job?mode=apply&apply=yes&in\_iframe= 1 ... government officials and their requirements when it comes to system support . **Responsibilities** Establishes and maintains smooth operation of computer systems (to… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/7100/shift-2- tier -2- support /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... problems:** + Report significant or recurring issues to higher-level support teams ( Tier 3 or higher). **Maintain...Knowledge of Sharepoint. + Knowledge of VPN and Remote Desktop connection is preferred. + Knowledge of File Sharing… more
- Amentum (Washington, DC)
- Amentum is seeking a ** Tier 3 IT Support Technician** to join our team and support our **Washington, DC** customer. We are looking for team members who are ... manage as a premier government contractor. You enjoy providing Tier 3 support while multitasking in a...software + CompTIA A+ certification may be substituted for 1 year of experience + ServiceNow ticketing system experience… more
- CACI International (Sterling, VA)
- …as well as work with software development and systems administrators by: + Provide second- tier support to end-users for PC, server, and mainframe applications or ... of Homeland Security (DHS). As a member of the ITI2. 1 Team, you will support the men...separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier… more
- CACI International (Springfield, VA)
- …our growing IT team. In this role, you will serve as an escalation point for Tier 1 support and be responsible for maintaining and troubleshooting mission ... for hardware, software, database, custom software and network-related issues escalated from Tier 1 . * Administer and maintain servers (Windows, Linux, Solaris),… more