- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... inbound calls for NSHD. As a Tier 1 SDR, you will assist customers...reading and writing in Spanish **What additional characteristics will help me thrive?** + Proficient in the use of… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Network Engineer, Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining ... VMware 7.0 + and VMware VDI solutions, Digital Sender and printer configuration. Some Help Desk functionality. Ability to work with a diverse group of people at both… more
- New York State Civil Service (New York, NY)
- … HELP No Agency Empire State Development, NYS Title IT Project Manager, Tier 1 (DMWBD) Occupational Category Other Professional Careers Salary Grade NS ... Bargaining Unit None listed Salary Range From $80000 to $90000 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5:30 PM… more
- SKC Communication Products LLC (NY)
- …staff. + Possess advanced Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members and possess ... Work closely with Integration Service Manager & technicians to help remedy any service issues that arise in a...advanced problem solving abilities. + Provide direction to Tier 1 and Tier II… more
- Insight Global (New York, NY)
- …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service ... has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate...intellectual property, fund formation, public markets, employment, life sciences (# 1 law firm for tech and life sciences IPOs),… more
- City of New York (New York, NY)
- …Division consists of Six (6) units: Member Service, Service Processing, Buy Back, Active Accounts Review, Tier 1 - 2 Loans and Refunds, and Tier 3, 4 and 6 ... creating effective lines of communication with your director to help them achieve those goals. Communicating the progress of...in order to be eligible for a Retirement Benefit. Tier 1 -2 Loans / Refunds The … more
- City of New York (New York, NY)
- …promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration ... - Create and manage assigned tickets using the KACE help desk system or similar system. - Provision Microsoft...customer service quality and availability by working closely with Tier 2, Tier 3 and Vendor support… more
- New York State Civil Service (Binghamton, NY)
- NY HELP No Agency Criminal Justice Services, Division of Title Crime Analyst 1 Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit ... workweek allowed? No Telecommuting allowed? No County Broome Street Address Southern Tier Crime Analysis Center 38 Hawley Street City Binghamton State NY Zip… more
- New York State Civil Service (Rochester, NY)
- NY HELP No Agency Information Technology Services, Office of Title...include, but are not limited to:* Lead and support Tier 0 and Tier 1 analysts ... and tasks related to NYSOC activities. * Work with Tier 0 and Tier 1 ...quality of generated alerts.* Participate in active projects to help identify and resolve issues/problems to ensure successful outcomes… more
- SUNY Morrisville (Morrisville, NY)
- …Assist with upgrades, system design, and recommendations for improving AV setups. + End-User Support ( Help Desk - our Tier 1 Support): + Provide technical ... summary here (https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/UUP-FT-Benefits-at-a-Glance-Jan-2025.pdf) ! Professional Rank and Salary Range: SL- 1 $45,500 - $50,000, dependent on experience Duration: Calendar… more