• Help Desk Team Lead

    IBM (Denver, NY)
    …team seeking technical assistance to complex tickets. * Provide basic guidance to help Tier 1 resources troubleshooting for hardware, software, network, ... role and responsibilities** We are seeking a customer-focused and technically skilled Help Desk Team Lead to provide first-level support for end users experiencing… more
    IBM (08/15/25)
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  • Network Engineer, Tier 1

    New York State Civil Service (Albany, NY)
    NY HELP No Agency Empire State Development, NYS Title Network Engineer, Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining ... VMware 7.0 + and VMware VDI solutions, Digital Sender and printer configuration. Some Help Desk functionality. Ability to work with a diverse group of people at both… more
    New York State Civil Service (06/25/25)
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  • IT Project Manager, Tier 1 (Dmwbd)

    New York State Civil Service (New York, NY)
    HELP No Agency Empire State Development, NYS Title IT Project Manager, Tier 1 (DMWBD) Occupational Category Other Professional Careers Salary Grade NS ... Bargaining Unit None listed Salary Range From $80000 to $90000 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5:30 PM… more
    New York State Civil Service (06/24/25)
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  • AV Service Tech - Tier III

    SKC Communication Products LLC (NY)
    …staff. + Possess advanced Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members and possess ... Work closely with Integration Service Manager & technicians to help remedy any service issues that arise in a...advanced problem solving abilities. + Provide direction to Tier 1 and Tier II… more
    SKC Communication Products LLC (07/13/25)
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  • Tier 2 Service Desk Analyst (INTL onsite…

    Insight Global (New York, NY)
    …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service ... has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate...intellectual property, fund formation, public markets, employment, life sciences (# 1 law firm for tech and life sciences IPOs),… more
    Insight Global (08/02/25)
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  • Information Security Analyst Tier 3

    NYU Rory Meyers College of Nursing (New York, NY)
    …Share this job (https://uscareers-nyu.icims.com/jobs/14854/information-security-analyst- tier -3/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-336115631) Need ... Position Summary The Information Security Analyst Tier 3 provides technical guidance and leadership to ensure effective threat detection and incident response… more
    NYU Rory Meyers College of Nursing (07/25/25)
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  • Deputy Director

    City of New York (New York, NY)
    …Division consists of Six (6) units: Member Service, Service Processing, Buy Back, Active Accounts Review, Tier 1 - 2 Loans and Refunds, and Tier 3, 4 and 6 ... creating effective lines of communication with your director to help them achieve those goals. Communicating the progress of...in order to be eligible for a Retirement Benefit. Tier 1 -2 Loans / Refunds The … more
    City of New York (08/13/25)
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  • Help Desk Technician

    City of New York (New York, NY)
    …promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration ... - Create and manage assigned tickets using the KACE help desk system or similar system. - Provision Microsoft...customer service quality and availability by working closely with Tier 2, Tier 3 and Vendor support… more
    City of New York (08/09/25)
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  • Crime Analyst 1

    New York State Civil Service (Binghamton, NY)
    NY HELP No Agency Criminal Justice Services, Division of Title Crime Analyst 1 Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit ... workweek allowed? No Telecommuting allowed? No County Broome Street Address Southern Tier Crime Analysis Center 38 Hawley Street City Binghamton State NY Zip… more
    New York State Civil Service (08/21/25)
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  • Instructional Support Assistant - Technology…

    SUNY Morrisville (Morrisville, NY)
    …Assist with upgrades, system design, and recommendations for improving AV setups. + End-User Support ( Help Desk - our Tier 1 Support): + Provide technical ... summary here (https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/UUP-FT-Benefits-at-a-Glance-Jan-2025.pdf) ! Professional Rank and Salary Range: SL- 1 $45,500 - $50,000, dependent on experience Duration: Calendar… more
    SUNY Morrisville (06/12/25)
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