- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- COMSO, Inc (San Antonio, TX)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk) and Tier 2 and ... the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk) problem identification, diagnosis and resolution of problems +… more
- Northrop Grumman (San Antonio, TX)
- …operations, monitoring and problem resolution for all supported devices, mobile devices, etc. + Provides Tier 1 ( Help Desk) and Tier 2 (Escalation) ... and problem resolution for all supported devices, mobile devices, etc. + Provides Tier 1 ( Help Desk) and Tier 2 (Escalation) problem identification,… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Weekday Swing...issue resolutions in the helpdesk ticketing system. * Collaborate with Tier 1 and Tier 2 support ... Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The ideal… more
- SKC Communication Products LLC (Dallas, TX)
- …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for videoconferencing and...Work closely with Integration Service Manager & technicians to help remedy any service issues that arise in a… more
- SKC Communication Products LLC (Dallas, TX)
- …staff. + Possess advanced Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members and possess ... Work closely with Integration Service Manager & technicians to help remedy any service issues that arise in a...*varies by region* QUALIFICATIONS Education College degree preferred Experience Tier 1 - 0-2 years Tier… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If this is ... If you are looking for a career as a Tier 2 Cloud Support agent and you are interested...wide range of related disciplines. The successful applicant will: 1 . Diagnose and resolve access, connectivity, and authentication issues… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …from user surveys and trend analyses. **Minimum Qualifications** + HS Diploma + 0- 1 years of customer service and/or help desk experience. + **Candidates ... from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the… more
- SKC Communication Products LLC (Dallas, TX)
- …staff. + Possess advanced Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members and possess ... Work closely with Integration Service Manager & technicians to help remedy any service issues that arise in a...advanced problem solving abilities. + Provide direction to Tier 1 and Tier II… more
- TEKsystems (Coppell, TX)
- …and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of experience working with " help desk ticketing tools" ie Service ... to close on Sep 3, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more