- COMSO, Inc (San Antonio, TX)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more
- IBM (Houston, TX)
- …team seeking technical assistance to complex tickets. * Provide basic guidance to help Tier 1 resources troubleshooting for hardware, software, network, ... responsibilities** We are seeking a customer-focused and technically skilled Help Desk Team Lead to provide first-level...timely resolution or escalation. * Escalate unresolved issues to Tier 3 support teams as needed. * Perform quality… more
- GovCIO (Austin, TX)
- …with maintaining/updating support documentation. + Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as ... Office and Windows 10. **Qualifications** + High School with 0 - 3 years Tier 1 support (or commensurate experience) + Clearance Required: Active Secret… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …Qualifications** + HS Diploma + 0- 1 years of customer service and/or help desk experience. + **Candidates must have an active secret security clearance.** ... from users for multiple applications. Performs basic user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage, documents… more
- SKC Communication Products LLC (Dallas, TX)
- …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for videoconferencing and...communication skills + Excellent organizational skills + IT help desk experience General Qualifications Ability to… more
- GovCIO (El Paso, TX)
- …issues for customer via chat, email, and deskside support. Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/service- desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-TX-El Paso_ **ID** _2023-2852_ **Category**… more
- TEKsystems (Coppell, TX)
- …of helpdesk / call center experience 1 -2 years of experience working with " help desk ticketing tools" ie Service Now Experience supporting Work from Home ... IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks...21, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If ... If you are looking for a career as a Tier 2 Cloud Support agent and you are interested...wide range of related disciplines. The successful applicant will: 1 . Diagnose and resolve access, connectivity, and authentication issues… more
- M. C. Dean (Austin, TX)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are not limited ... for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)**...users in accessing and using IT systems. + Answer Help desk phone calls; triage initial phone… more
- Serco (Fort Bliss, TX)
- …this role, you will have: + **U.S. Citizenship.** + **The ability to pass a NACI ( Tier 1 ) to obtain access to US Government facilities and systems.** + A ... process please email: [email protected] or call the HR Service Desk at ###, option 1 . Please note,..._Other_ **Clearance Details** _The ability to pass a NACI ( Tier 1 ) to obtain access to US… more