- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of… more
- TEKsystems (Coppell, TX)
- …We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are ... 90% of the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …interactions and issue resolutions in the helpdesk ticketing system. * Collaborate with Tier 1 and Tier 2 support representatives to ensure seamless ... Tier 2 Customer Service Representative to join our helpdesk team. The ideal candidate will provide expert-level support...You are invited to be an owner from day 1 as we work together to bring our Dream… more
- ReSource Pro (Dallas, TX)
- …will serve as Tier 2, escalated support for issues that cannot be handled by Tier 1 level support staff. You will be responsible for support of cloud based ... of tickets, and provide resolution of issues + Perform Tier 2 assistance to other help desk staff to...tasks, and other activities currently being performed by the helpdesk , server, and network teams offshore + Support and… more
- SAS Shoemakers (San Antonio, TX)
- …+ Troubleshoot issues with voice, data, applications, and anything else at a Level 1 tier . + Customer Service experience is required + Computer hardware ... be responsible for maintaining all IT-related equipment. The primary duties include taking helpdesk phone calls and tickets from end users and updating software and… more