- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Other supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a ... **General Summary** Provides remote Tier 1 technical end user support...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …the helpdesk ticketing system. * Collaborate with Tier 1 and Tier 2 support representatives to ensure seamless service delivery. * Maintain up-to-date ... ** Tier 2 Help Desk Specialist -... Desk Specialist - Weekday Swing Shift** **Category:** Service Desk / End User Services **Main...You are invited to be an owner from day 1 as we work together to bring our Dream… more
- Centre Technologies (Dallas, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... written/verbal communication skills + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports and documentation on or… more
- Public Storage (Plano, TX)
- …and preferred stocks trade on the New York Stock Exchange. **Job Description** The IT Service Desk Technician provides Level 1 telephone and Service ... and hardware technical issues. Responsibilities + Triage and open service desk tickets for messages, self- service...networking concepts Knowledge Skills & Abilities + Ability resolve Tier 1 technical issues independently. + Outstanding… more
- GovCIO (El Paso, TX)
- …a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... **Overview** GovCIO is hiring a Service Desk Analyst to support customers...for customer via chat, email, and deskside support. Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting… more
- IBM (Houston, TX)
- …levels of customer satisfaction. * Serve as the initial point of escalation for Tier 1 support team seeking technical assistance to complex tickets. * Provide ... basic guidance to help Tier 1 resources troubleshooting for hardware, software,...professional expertise** * 2+ years of experience in customer service or help desk role. * Basic… more
- SKC Communication Products LLC (Dallas, TX)
- …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for videoconferencing and...for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3. Work independently, be… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …analyses. **Minimum Qualifications** + HS Diploma + 0- 1 years of customer service and/or help desk experience. + **Candidates must have an active secret ... for multiple applications. Performs basic user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage, documents the problem,… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... of experience using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If this is ... who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a...If you are looking for a career as a Tier 2 Cloud Support agent and you are interested… more