- GovCIO (Albany, NY)
- …MS Office and Windows 10. **Qualifications** + High School with 0 - 3 years Tier 1 support (or commensurate experience) + Clearance Required: Active Secret ... maintaining/updating support documentation. + Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as… more
- SUNY Morrisville (Morrisville, NY)
- …for improving AV setups. + End-User Support (Help Desk - our Tier 1 Support ): + Provide technical support for end-users, including troubleshooting ... Staff Posted On: Wed Jun 11 2025 Job Description: Campus Title: Instructional Support Assistant Budget Title: Instructional Support Assistant Unit: 08-UUP, view… more
- Insight Global (New York, NY)
- …team is encompassed of a virtual Tier 1 , a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate ... spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365,...equivalent experience as a Service Desk Analyst or Technical Support ( 1 -2+ years) - onsite support… more
- City of New York (New York, NY)
- … 1 production support for FMS/3 supported production applications as well as Tier 1 support for the FMS/2 Budget support . Said applications ... the status of submitted jobs, escalation to Level 2 support during failure scenarios as well as additional tasks...this title. IT SERVICE MANAGEMENT SPECIALI - 95713 Qualifications 1 . A baccalaureate degree from an accredited college in… more
- Lumen (Albany, NY)
- …Operations Technical Support 1 (Service Desk Analyst) is responsible for providing Tier 1 IT Service Desk Support in a customer focused, team ... oriented, support environment. Tier 1 IT Service Desk Support includes customer incidents (break/fix, requests, and how to), and related support … more
- Elite Enterprise Resources (Albany, NY)
- …and detailed test cases. Develop or maintain training or user acceptance testing plans and Tier 1 support guides. * Develop detailed functional and system ... requirements from customer/project stakeholders or system artifacts. + Minimum of 1 .5 years experience with systems related to criminal justice processing (including… more
- New York State Civil Service (New York, NY)
- NY HELP No Agency Empire State Development, NYS Title Datacenter/Network Technician Tier 1 Occupational Category Other Professional Careers Salary Grade NS ... to incidents on a as needed basis. Provide after-hours support and travel to other ESD office locations as...other ESD office locations as necessary. Deliver end user support for all network and AV related devices.WORK PERFORMED:*… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Network Engineer, Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... issues. Monitor and optimize network services and provide end user support for all network related devices and equipment.WORK PERFORMED:* Install, configure,… more
- New York State Civil Service (New York, NY)
- NY HELP No Agency Empire State Development, NYS Title IT Project Manager, Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... members of the Project Management team, IT staff, end users, and vendors in support of project goals.* Assist in preparing reports for ESD management and other… more
- SKC Communication Products LLC (NY)
- …Employment Status: Tier 3-Non-Exempt-Hourly Location:Varies MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician 1 . Work with Lead AV Technician ... improvements to the installation process. 9. Provide any other support to ensure SKC operates up to standards on...Tier 2 AV Technician (All of the level 1 requirements plus) 1 . Ability to lead… more