- GovCIO (Olympia, WA)
- …MS Office and Windows 10. **Qualifications** + High School with 0 - 3 years Tier 1 support (or commensurate experience) + Clearance Required: Active Secret ... maintaining/updating support documentation. + Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as… more
- Lumen (Olympia, WA)
- …Operations Technical Support 1 (Service Desk Analyst) is responsible for providing Tier 1 IT Service Desk Support in a customer focused, team ... oriented, support environment. Tier 1 IT Service Desk Support includes customer incidents (break/fix, requests, and how to), and related support … more
- Capgemini (Seattle, WA)
- …Monitor ETL processes and address failures promptly Troubleshoot complex data issues escalated beyond Tier 1 support Provide flexible support for ... validation of business functionality Serve as a point of support for users with data-related queries or issues Document...incidents to business stakeholders Life at Sogeti - We support all aspects of your well-being throughout the changing… more
- ManpowerGroup (Redmond, WA)
- …quality issues and create appropriate work items for tracking and resolution. + Provide tier 1 responses to customer support channels and prepare analytics ... in technology services, is seeking a Technical Documentation and Support Specialist to join their team. As an API...Specialist to join their team. As an API Tech Support , you will be part of the Business Services… more
- Microsoft Corporation (Redmond, WA)
- …friction releases to markets globally. Create process or troubleshooting documentation for Tier 1 and Tier 2 support teams. + Conduct escalation data and ... equivalent experience. + 1 + years experience with customer facing tier 3 technical support or software development organization. + 1 + years experience… more
- Microsoft Corporation (Redmond, WA)
- …friction releases to markets globally. Create process or troubleshooting documentation for Tier 1 and Tier 2 support teams. + Conduct escalation data and ... equivalent experience. + 2+ years experience with customer facing tier 3 technical support or software development organization. + 2+ years experience developing… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls,...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a… more
- Fujifilm (Olympia, WA)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1 ) provides highly visible remote technical support across our product lines ... customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is expected be able to resolve most… more
- ASM Research, An Accenture Federal Services Company (Vancouver, WA)
- …locations. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and progressive ... **General Summary** Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team… more
- Meta (Olympia, WA)
- …occupation 11. Requires one year of experience in each of the following: 12. 1 . Serving as Tier 2 or 3 support on smartphone platforms 13. 2. Testing ... online on this web page. **Required Skills:** Technical Specialist Responsibilities: 1 . Serve as a technical expert of accessibility features (VoiceOver, TalkBak,… more