- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and the rapid escalation and resolution of technical issues. Position Description: The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier ... completeness, and compliance with established standards. . Train, coach, and mentor Tier 1 staff to develop technical and analytical skills, improve response… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …problem resolution for escalated issues that cannot be resolved by Tier 1 support. This role requires strong technical expertise, analytical ability, and ... in support of shift left troubleshooting at Tier 1 . + . Provide second-level technical support for escalated incidents and service requests from Tier… more
- Choisys Technology (VA)
- …hardware, software, and network issues that cannot be resolved at Tier 1 . This role requires strong technical expertise, the ability to work independently, ... and effective communication with users, Tier 1 staff, and backend engineering teams. The Tier 2 technician may support onsite deskside work, remote… more
- Clark Construction Group, LLC (Mclean, VA)
- …This is an onsite role in our McLean, VA office. **Key Responsibilities** + Provide Tier 1 technical support for internal employees across the business via ... focuses on maintaining team productivity by providing prompt, courteous, and accurate Tier 1 application support; troubleshooting common user issues; fulfilling… more
- EMCOR Group (Mclean, VA)
- …**.** Reporting to the Vista Technical Support Manager, this position will troubleshoot Tier 1 through Tier 3 technical issues, liaison with ... Range: $110,000 - $125,000 This position is bonus eligible. **SUMMARY** TheVista Technical Analyst is responsible for providing IT support for Vista ERP to… more
- EMCOR Group (Mclean, VA)
- …Companies. Reporting to the ECS IT Support Manager, this position will troubleshoot Tier 1 through Tier 3 technical issues, liaison with local IT teams ... as necessary, and see problems through to resolution. The Technical Analyst is also a participant in acquisition activity. This position is based in McLean,… more
- General Dynamics Information Technology (Mclean, VA)
- …Administrator. The candidate is a systems administrator with a strong aptitude to troubleshoot Tier 1 technical problems in real-time both independently and ... and collaboration skills, a self-starter who does not need training in system administration/ Tier 1 support fundamentals, and flexible enough to work on a… more
- Red River (Chantilly, VA)
- …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following ... environments, and time zones. As the first point of contact for technical issues, you'll handle inbound calls and assigned tickets from users experiencing… more
- Tyto Athene (Ashburn, VA)
- **Description** Tyto Athene is searching for a **Network Operations Center Tier 1 Shift Lead** to support a 24x7x365 NOC for a law enforcement customer in ... Ashburn, VA. The NOC Tier 1 Shift Lead is responsible for...resolution of network issues by coordinating task assignments, providing technical guidance, escalating complex issues to higher- tier … more
- General Dynamics Information Technology (Ashburn, VA)
- …5 + years of related experience **Job Description:** NETWORK OPERATIONS CENTER (NOC) TIER 1 SHIFT LEAD Advance how our customers operate while you ... advance your career. Join GDIT as a Network Operations Center (NOC) Tier 1 Shift Lead and build an impactful career in enterprise IT, collaborating with people… more