- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1 .5) to join our support team operating within a secure Azure enterprise environment. ... system, ensuring alignment with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 .5-level issues related to Azure services, Microsoft Windows, and… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38371 **Summary** ** Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... provide services to our nation. SecuriGence is seeking a ** Tier 1 Help Desk Analyst** to help...to reduce user problems. + Provide local and remote Technical Support Services for end-user support on multiple networks… more
- General Dynamics Information Technology (Quantico, VA)
- …Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 1 ** at GDIT. Shape what's next for mission-critical government ... Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User...WORK AND PERSONAL IMPACT** As a **Help Desk Analyst Tier 1 ** , the work you'll do… more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems (SES)** ... federal, local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will primarily focus on **real-time… more
- CACI International (Sterling, VA)
- …education and experience: + Tier 2 Technician T1 - Bachelors Degree in related technical field + Tier 2 Technician T2 - Bachelors Degree and 3 years related ... Tier 2 Technician Job Category: Information Technology Time...Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative 2. 1 (ITI2) team in Northern Virginia! Join this passionate… more
- Leidos (Norfolk, VA)
- …through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and ... with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports...or more experience supporting NNPI and/or SIPR in a Tier 1 role. + Ability to attain… more
- Choisys Technology (VA)
- …* DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 1 Service Desk Technician provides first-level technical support to ... via phone, email, chat, or ticketing system. + Troubleshoot and resolve Tier 1 incidents related to: + Windows workstation issues + User account access… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …of laptop, desktops and Zero Clients. Provides technical support and troubleshooting to Tier 1 & 2 support. Deliver technical support to the Enterprise ... information; master new computer technology; maintain cooperative working relationships. Interacts with other Tier 1 , 2 and/or 3 teams or contractors to restore… more
- Leidos (Norfolk, VA)
- …independently or collaborate with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports users by fulfilling individual ... work in our Norfolk, VA office. This team provides Tier I technical software, hardware and network...**Basic Qualifications** + High school education or equivalent and 1 -3 years general experience, or equivalent combination of experience… more
- MPR Associates (Alexandria, VA)
- …is expected to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be ... . MPR makes challenging projects successful, delivering safe and reliable technical solutions across the entire project or product life-cycle to benefit… more