- CACI International (Springfield, VA)
- …growing IT team. In this role, you will serve as an escalation point for Tier 1 support and be responsible for maintaining and troubleshooting mission critical ... for hardware, software, database, custom software and network-related issues escalated from Tier 1 . * Administer and maintain servers (Windows, Linux, Solaris),… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** + Initiate ... to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service… more
- GovCIO (Richmond, VA)
- …referral to this job (https://careers-govcio.icims.com/jobs/7100/shift-2- tier -2-support/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** ... **Overview** GovCIO is currently hiring a Shift 2 Tier 2 Suipport for our program with the...and will be a hybrid remote position. **Responsibilities** **Provide technical support:** + Respond to customer questions and troubleshoot… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- **Overview** ACNT Tier II Trainer (SCSTC-2025-22889): A Navy Aegis ACNT Tier II Trainer to train fleet sailors at Aegis Readiness and Training Center (ATRC), ... performance with recommendations for improvement and methods to maintain technical and tactical proficiency. + Reviews and analyzes US...journeyman level training environment. Of the five years, one ( 1 ) year of experience as an instructor in a… more
- Nightwing (Falls Church, VA)
- …operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software ... markets. Nightwing is seeking to hire a Cyber Threat Management Specialist. The Tier 2 Analysts perform deep-dive incident analysis by correlating data from various… more
- Guidehouse (Arlington, VA)
- …Troubleshoot and resolve complex production issues, working closely with end users, Tier 1 support, and Tier 3 technical teams. + Analyze system behavior ... bring extensive insight into Navy-specific business processes and system configurations. + Provide Tier 2 support for SAP ECC modules including FI, CO, FM, MM, SD,… more
- Leidos (Norfolk, VA)
- …- CompTIA Security +CE + Three months or more experience supporting NNPI and/or SIPR in a Tier 1 role. + Ability to attain Flank Speed Tier 1 .5 ... SMIT Service Desk has an opening for an experienced Technical Lead to work in our Norfolk, VA office....work in our Norfolk, VA office. This position provides Tier I assistance in problem resolution through mentoring and… more
- Epsilon, Inc (Alexandria, VA)
- …Status Submit a Referral (https://careers-epsilon.icims.com/jobs/3657/ technical -lead/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834329987) **Location : ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...during your recruiter conversation. **Responsibilities** **An average day:** As Technical Lead, you will serve as the primary … more
- Virtual Service Operations (Lorton, VA)
- …integration of new network technologies and solutions into existing infrastructure. + Provide mentorship and technical guidance to Tier 1 and Tier 2 NOC ... initiatives. Responsibilities: + Serve as the escalation point for complex network issues from Tier 1 and Tier 2 support. + Lead the diagnosis and resolution… more
- Oracle (Richmond, VA)
- …while serving as an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as well as, ... technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for… more