- US Army Criminal Investigation Command (Quantico, VA)
- …Your resume should demonstrate accomplishments that would satisfy the following technical qualification. TQ 1 : Knowledge of criminal investigative policies, ... Summary This is a Tier 3 Position. Salary for Tier ...2-pages using 10pt, Arial or Times New Roman with 1 -inch margins to describe your qualifications. If you submit… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3 support, diagnosing and resolving complex ... SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support, managing...Problem-Solving Skills: Proven ability to diagnose and resolve complex technical issues related to desktop imaging and virtual desktop… more
- Nightwing (Sterling, VA)
- …will serve as the primary technical point of contact for issues ranging from Tier 1 to Tier 3 support, providing leadership, direction, and hands-on ... matter expert for technical escalations and critical issue resolution ( Tier 1 -3). + Drive the implementation of virtualization and automation solutions to… more
- Rubrik (Richmond, VA)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly National… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …customer onboarding and offboarding. + Provide account management support. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. ... tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities....category with at least 2 years' experience in providing Tier 1 support of a TS/SCI system.… more
- KeenLogic (Alexandria, VA)
- …personnel. Identify and capture relevant data related to the issue to assist Tier III engineers when items need to be escalated. Communicate with employees and ... calls; and coordinate with vendors on items that need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to… more
- SMX (Quantico, VA)
- …Message related incidents and service requests + Provide documentation, guidance and instruction to the Tier 1 and Tier II service desk for handling standard ... Exchange operational configuration management support + Provide Cisco IronPort technical expertise in the management, maintenance, and problem resolution +… more
- EchoStar (Christiansburg, VA)
- …in at least one in-person interview, which may include a live whiteboarding or technical assessment session.** This role will be empowered to provide direct and real ... time advanced technical support to internal CXO resources for the benefit...have the opportunity to work real time with Level 1 Agents who are on Phone with the Customers… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- … Technical Training, Certification(s) or Degree * Required Experience: with 1 + years of experience technical discipline, or the equivalent combination ... that are monitored in the help desk and the Tier level responsibilities for the systems. + Provide IT... certifications or training, or work experience. * Required Technical Skills: 1 + years of directly related… more
- SMX (Fort Belvoir, VA)
- …account management support + Process all IT SM tickets to completion + Provide 24/7/365 Tier 1 support for all environments and networks supporting end users + ... category with at least 10 years' experience in providing Tier 1 support of a TS/SCI system....$127,500-$204,100 USD At SMX(R), we are a team of technical and domain experts dedicated to enabling your mission.… more