- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other ... The Tier 2 Technical Support Operations Analyst...ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- Intuit (Sacramento, CA)
- …performance. + Provide mentorship, guidance, and real-time coaching to Tier 1 agents to enhance customer experiences and technical accuracy. + Collaborate ... join the Global Business Solutions Group (GBSG) as a ** Tier 2 Senior Service & Support Specialist**...customers. You will work closely with Product, Engineering, and Tier 1 Support, helping define, diagnose, and… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist** Location **San...technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are ... Francisco, CA** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal...and community.We are currently seeking a talented and motivated ** Service Desk Specialist** for a Full Time position. **Job… more
- Robert Half Technology (San Francisco, CA)
- …team in San Francisco, California. In this role, you will provide Tier 1 IT support, assisting users with technical issues and ensuring smooth operation of ... an excellent opportunity to grow your expertise in IT support and customer service . Responsibilities: * Respond promptly to user inquiries and provide technical … more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... writing and to translate technical terminology into terms understandable to non- technical employees. + Exceptional customer service skills. + Experience with… more
- Oracle (Sacramento, CA)
- …documentation, and global collaboration skills. Results-oriented with a passion for service quality and technical excellence. **Responsibilities** As a Sr. ... according to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS,… more
- LinkedIn (Mountain View, CA)
- …Managing global supply chains with 18+ month lead times, strategic relationships with Tier 1 construction partners (Turner, DPR, AECOM) and major OEMs (Schneider ... where everyone can succeed. **Overview:** LinkedIn is looking for a Senior Technical Program Manager (TPM) to work within LinkedIn's Physical Infrastructure Program… more
- Oracle (Sacramento, CA)
- …in Oracle Cloud. This is an exciting opportunity to deliver a new Tier 0 service from scratch and work with senior technical leaders at OCI. You must be a ... Description** Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top- tier enterprises around the world. Our cloud offers unmatched… more
- Oracle (San Francisco, CA)
- …and flexibility to meet future business demands **Preferred Qualifications** + Experience as technical lead on a large scale cloud service + Hands-on experience ... **Responsibilities** As a Senior Principal Software Engineer / Consulting Member of Technical Staff, you will work with teams of software engineers responsible for… more