- Lumen (Baton Rouge, LA)
- …world and shape the future. **The Role** The Operations Technical Support 1 ( Service Desk Analyst) is responsible for providing Tier 1 IT Service ... Desk Support in a customer focused, team oriented, support environment. Tier 1 IT Service Desk Support includes customer incidents (break/fix, requests, and… more
- Mass Markets (LA)
- …customers Preferred (Not Required) + One ( 1 ) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION ... ourselves as a trusted partner in the industry. This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video… more
- ProSphere Tek (Bossier City, LA)
- … Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and ... manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must...technical , analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective… more
- ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
- **General Summary** Provides remote Tier 1 technical end...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise ... 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot,… more
- GovCIO (Baton Rouge, LA)
- …the USPS ServiceNow application in accordance with he published USPS Change Management Service Level Agreements (SLAs) + Perform a technical leadership role in ... cloud, and business partner networks NCT manages and oversees the Postal Service 's cloud services and data center infrastructure, which includes more than 24,000… more
- Rubrik (Baton Rouge, LA)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... Engineer on our Federal System Integrators team to provide technical direction and business guidance to the regional sales...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- Rubrik (Baton Rouge, LA)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly National… more
- GovCIO (Baton Rouge, LA)
- …the USPS ServiceNow application in accordance with the published USPS Change Management Service Level Agreements (SLAs) + Perform a technical leadership role in ... cloud, and business partner networks. NCT manages and oversees the Postal Service 's cloud services and data center infrastructure, which includes more than 24,000… more
- CGI Technologies and Solutions, Inc. (Lafayette, LA)
- …some technical capacity. * Provide various levels of 1st, 2nd and 3rd tier support * Present technical solutions and ideas to Engineering and Operations ... recommendations to other storage professionals * Translating requirements into technical and systems specifications, configurations * Providing technical...You are invited to be an owner from day 1 as we work together to bring our Dream… more
- Pacific Northwest National Laboratory (Baton Rouge, LA)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... Engineer who will play a key role in the technical implementation and sustainment of the new Oracle Cloud...Help Desk, Health & Safety, Manager Experience, Employee Self Service , Payroll, Benefits, Compensation, Time and Labor, and Absence… more