- Leidos (Norfolk, VA)
- …through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and ... with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports...or more experience supporting NNPI and/or SIPR in a Tier 1 role. + Ability to attain… more
- Choisys Technology (VA)
- …VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 1 Service Desk Technician provides first-level technical support to end ... Service Desk Technician - Tier I Fully...email, chat, or ticketing system. + Troubleshoot and resolve Tier 1 incidents related to: + Windows workstation… more
- Leidos (Norfolk, VA)
- …independently or collaborate with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports users by fulfilling individual ... **Description** The SMIT Service Desk Tier I Team has...work in our Norfolk, VA office. This team provides Tier I technical software, hardware and network… more
- CACI International (Sterling, VA)
- …is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier service desk as well as work with software development and systems ... server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk team across... 2 Technician T1 - Bachelors Degree in related technical field + Tier 2 Technician T2… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** + Initiate ... Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT...technical problems and answer queries by telephone or self- service ticket in support of internal and/or outside customer… more
- GovCIO (Richmond, VA)
- …written communication skills to explain complex technical issues clearly to non- technical users. + **Customer Service :** Patience and empathy to provide ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7100/shift-2- tier -2-support/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-7100_ **Category** _Information… more
- Leidos (Norfolk, VA)
- …- CompTIA Security +CE + Three months or more experience supporting NNPI and/or SIPR in a Tier 1 role. + Ability to attain Flank Speed Tier 1 .5 ... Service Desk has an opening for an experienced Technical Lead to work in our Norfolk, VA office....the team + Coordinate knowledge development and dissemination -Lead Service Desk Tier I team toward delivery… more
- Epsilon, Inc (Alexandria, VA)
- …delivery + Provide mentorship and training to colleagues and new team members on technical processes and client service standards + Create, modify, and ensure ... Certification:" or "Microsoft Certification:" variant + ITIL Foundation Certification and ITIL Service Operations Certification + Experience managing a Tier 2… more
- EMCOR Group (Mclean, VA)
- …**.** Reporting to the Vista Technical Support Manager, this position will troubleshoot Tier 1 through Tier 3 technical issues, liaison with ... Range: $110,000 - $125,000 This position is bonus eligible. **SUMMARY** TheVista Technical Analyst is responsible for providing IT support for Vista ERP to… more
- EMCOR Group (Mclean, VA)
- …Companies. Reporting to the ECS IT Support Manager, this position will troubleshoot Tier 1 through Tier 3 technical issues, liaison with local IT teams ... as necessary, and see problems through to resolution. The Technical Analyst is also a participant in acquisition activity. This position is based in McLean,… more