- GovCIO (Richmond, VA)
- …the USPS ServiceNow application in accordance with the published USPS Change Management Service Level Agreements (SLAs) + Perform a technical leadership role in ... cloud, and business partner networks. NCT manages and oversees the Postal Service 's cloud services and data center infrastructure, which includes more than 24,000… more
- TekSynap (Springfield, VA)
- …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring ... Support Manager supports the restoration of network infrastructure, and service operation as quickly as possible to minimize the...least Ten (10) Plus years of experience in equivalent technical field + Experience: A minimum of Ten (10)… more
- BAE Systems (Springfield, VA)
- …enterprise, government-managed Continuous Integration / Continuous Deployment (CI/CD) pipeline + Providing Tier 1 and Tier 2 support during non-business ... enterprise security services (ESS), implementing all applicable manual Security Technical Implementation Guides (STIGs), vendor hardening guides and ensuring timely… more
- CACI International (Sterling, VA)
- …for end users as needed across portfolio of systems + Champion special projects and technical upgrades + Monitor Tier 2 and 3 support ticket queues to promote ... Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative II.I (ITI2. 1 ) team in Northern Virginia! Join this passionate team of industry-leading… more
- CACI International (Ashburn, VA)
- …interact with product development teams, network services, cybersecurity, and customer service teams to coordinate operations and maintenance of deployed systems. ... as needed across portfolio of systems. + Assist with Tier 2 and 3 support ticket queues to promote...reports. + Responsible for operations support metrics and Portfolio service desk ticket queues. + Interact with Portfolio Owner,… more
- ManTech (Mclean, VA)
- …technical problems and answering queries via telephone or self- service involving hardware, software, networks, system/application access, and telecommunications. ... a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0-2 incidents and requests, supporting IT infrastructure and mission-critical… more
- Customs and Border Protection (Ashburn, VA)
- …above. Responsibilities In this position, you will be responsible for providing tier one support of Spectrum Requests for Frequency Assignments, working with clients ... zones. This position starts at a salary of $84,601.00 (GS-11, Step 1 ) to $109,975.00 (GS-11, Step 10). As a Telecommunications Specialist (Spectrum), you… more
- The Metamorphosis Group (Chantilly, VA)
- …to continuously deliver high value enhancements to software in a service -based architecture. * The Contractor shall ensure all application security vulnerabilities ... to continuously deliver high value enhancements to software in a service -based architecture. * The Contractor shall ensure all application security vulnerabilities… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …some technical capacity. * Provide various levels of 1st, 2nd and 3rd tier support * Present technical solutions and ideas to Engineering and Operations ... recommendations to other storage professionals * Translating requirements into technical and systems specifications, configurations * Providing technical...You are invited to be an owner from day 1 as we work together to bring our Dream… more
- Utilities Service, LLC (Richmond, VA)
- …experience, and industry-specific certifications. This specified range is determined by the tier associated with the job posting. However, should the employee be ... classified under a different tier , the compensation may fall outside the stated range._**...vehicle with fuel card for work purposes. + Day 1 of Employment: Medical/Dental/Vision/VOYA/Paid Holidays/EAP (Full-Time Employees). + After… more