- Red River (Chantilly, VA)
- …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following ... Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based...time zones. As the first point of contact for technical issues, you'll handle inbound calls and assigned tickets… more
- Oracle (Richmond, VA)
- …into dedicated, hybrid, multi-cloud, and edge deployments. Within OCI, the Technical Strategy & Oversight (TSO) organization builds the foundational systems and ... frameworks that power our most demanding tier -one services. From high-performance primitives to a next-generation runtime,...durable competitive edge. We are looking for a Senior Technical Program Manager (TPM) , with distributed systems and… more
- Oracle (Richmond, VA)
- …TN Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyper-scale, ... to include dedicated, hybrid and multi cloud, edge computing, and more. At Technical Strategy and Oversight (TSO) organization, our mission is to support customer… more
- AECOM (Richmond, VA)
- …**Job Summary:** The Transportation Digital Delivery Manager will be the primary technical contact for the delivery of major transport projects across Enterprise ... Capabilities (EC) Digital. This will include all Enterprise Critical Pursuits and Tier 2 projects that EC Digital take on. As **AECOM** moves to standardize how our… more
- NTT America, Inc. (Richmond, VA)
- …Network (GIN) team at NTT. NTT's Global IP Network is one of the world's largest Tier 1 global IP backbones, spanning the Americas, Europe, Asia and Oceania on a ... new sales consistent with monthly targets + Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound… more
- Truist (Richmond, VA)
- …major and minor, which are not mentioned below. Specific activities may change from time to time. 1 . Provide Tier 1 & 2 support within SLA for Viva and ... as well as internal teams to escalate and resolve technical issues. Support training sessions, office hours, and user...with end users. Assist in license management and required service catalog changes. Stay current with emerging AI technologies… more
- SAIC (Suffolk, VA)
- …to excellence in service delivery. **Specific Duties Include:** + Provide Tier 1 level engineering operations support to quickly identify, triage, and ... and potential root causes to implement effective resolutions or escalate to Tier 2/ Tier 3 support as required + Utilize advanced monitoring tools and processes… more
- General Dynamics Information Technology (Ashburn, VA)
- …the representative for the first stage of escalation for Incidents. + Responsible for managing Tier 1 and Tier 2 incident responses. + Responsible for ... 2026. KEY RESPONSIBILITIES/TASKS: + Support the restoration of network infrastructure, and service operation as quickly as possible to minimize the impact to… more
- NANA Regional Corporation (Ashburn, VA)
- …the representative for the first stage of escalation for Incidents. + Responsible for managing Tier 1 and Tier 2 incident responses. + Responsible for ... strategic plans, or policies. + Supports the restoration of network infrastructure, and service operation as quickly as possible to minimize the impact to business… more
- Federal Emergency Management Agency (Winchester, VA)
- …Chief Information Officer (OCIO), Operations and Services, Data Network Services, Network- Tier 3 Deployment. This position is responsible for ensuring the effective ... during both steady-state and disaster operations. The role encompasses technical analysis, asset management, and logistical documentation to maintain operational… more
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