- Unilever (El Segundo, CA)
- …include, but not limited to:** ** Technical Support & Troubleshooting** + Provide Tier 1 technical support via phone, email, chat, and in-person ... The IT Support Technician I provides frontline technical support to Liquid IV employees, serving...for all IT-related issues. This entry-level role focuses on Tier 1 support , user onboarding/offboarding… more
- Robert Half Technology (San Francisco, CA)
- …California. In this role, you will provide Tier 1 IT support , assisting users with technical issues and ensuring smooth operation of software and ... streaming platforms, ensuring smooth operation and user satisfaction. * Escalate complex technical issues to higher-level support when necessary, ensuring quick… more
- Unilever (El Segundo, CA)
- …this role include, but not limited to:** ** Technical Support & Troubleshooting** + Provide Tier 1 and Tier 2 technical support for hardware, ... **Experience & Education** + 2-4 years of IT helpdesk or technical support experience + Associate's degree in information technology, Computer Science, or… more
- Providence (CA)
- …'find a physician' navigation within a health network, scheduling appointments and classes, providing tier 1 technical support with patient health ... and engaging customers virtually over the phone. **Preferred qualifications:** + 1 year of Technical support experience. **Salary Range by Location:** +… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- The Tier 2 Technical Support Operations.... + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform....ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- Intuit (Sacramento, CA)
- …to both internal teams and customers. You will work closely with Product, Engineering, and Tier 1 Support , helping define, diagnose, and escalate issues that ... performance. + Provide mentorship, guidance, and real-time coaching to Tier 1 agents to enhance customer experiences and technical accuracy. + Collaborate… more
- V2X (El Segundo, CA)
- …enterprise network systems. This position serves as the key escalation between Tier 1 personnel and senior engineering staff, ensuring troubleshooting, incident ... integrity, respect, responsibility, and professionalism. As a Journeyman Network Operations Engineer ( Tier 2), you will provide mid-level operational support for… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and… more
- NuAxis Innovations (San Francisco, CA)
- …researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving towards ... Desk Specialist** Location **San Francisco, CA** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal...monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more