- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on ... process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a… more
- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1 ) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- TP-Link North America, Inc. (Irvine, CA)
- …solution based on standard internet protocols and software features. + Provide feedback on Level 1 support required material absence to Level 1 Support ... TP-Link Systems Inc. is currently seeking a Business Networking Support Engineer Tier 2. TP-Link is a...Multicast, Centralized Network Management). + 2+ years business customer technical support experience via Chat, Phone or… more
- Robert Half Technology (Yountville, CA)
- …you to apply. Responsibilities: * Deliver Tier 1 and Tier 2 technical support for a variety of devices, including PCs, printers, TVs, credit ... for an experienced Help Desk Analyst II to provide Tier 2 technical support at...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- SKC Communication Products LLC (CA)
- …hours of 7:00am-6:00pm Employment Status: Tier 3-Non-Exempt-Hourly MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician 1 . Work with Lead AV Technician to ... Tier 2 AV Technician (All of the level 1 requirements plus) 1 . Ability to lead...40' will also be required. Travel 50-75%% QUALIFICATIONS Education College/ Technical degree preferred Experience Level 1 0… more
- V2X (El Segundo, CA)
- …enterprise network systems. This position serves as the key escalation between Tier 1 personnel and senior engineering staff, ensuring troubleshooting, incident ... integrity, respect, responsibility, and professionalism. As a Journeyman Network Operations Engineer ( Tier 2), you will provide mid-level operational support for… more
- Leidos (El Segundo, CA)
- **Description** The Digital Modernization Sector at Leidos has an opening for a ** Tier II Network Technician** to support computer data communications systems, ... II Network Technician are as follows: + The Tier II Network Technician will support the...or upgrades. (Knowledge of CISCO/Juniper RMA process). + Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP).… more
- UIC Government Services and the Bowhead Family of Companies (San Diego, CA)
- …Air Intercept Controller (AIC), Aegis Tactical Action Officer Trainer - Tier II(SCSTC-2025-22744): Bowhead seeks a Navy Air Intercept Controller (AIC), Aegis ... educational programs for Fleet sailors US Navy Officers in support of the Surface Combat Systems Training Command (SCSTC)-...for SCSTC courses supporting present and future course development. 1 . Provides dynamic teaching & training as well as… more
- CompuCom (Sacramento, CA)
- …for a Technical Support Manager to join our team. The Technical Support Manager will manage performance of Level 1 & Level 2 services and support ... career development. Oversee staff activities. Builds/obtains training material for support staff. Manage the employee work schedule and provide...and adapt service to changes in demand. + Led Tier 1 & Tier 2… more
- TEKsystems (San Luis Obispo, CA)
- …Knowledge Base articles and Standard Operating Procedures to resolve issues or escalate to higher- tier support when necessary. + Technical Support : ... Position Summary Deliver outstanding customer service and technical support to internal and external...staff or leadership. Required Skills & Qualifications + Minimum 1 year of customer service experience; call center experience… more